Experience

Universal Acceptance Corporation
• Banking
• 1 - 100 Employee
• Account Manager

  • Feb 2013 - Present


UAC

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Account Manager

  • Feb 2013 - Present

  -Contact customers of delinquent accounts by phone and receive incoming calls. Advise customers of their account status and obtain payments to bring accounts current. Negotiate acceptable payment arrangements with customers. -Meet or exceeds collection and productivity goals including, but not limited to, promises to pay, dollars collected, delinquency, and other metrics. Earned more than one “TOP COLLECTOR” award within two months from start date. Assist managers and team mates with projects as assigned. Show less



Aerotek

• Musicians
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2012 - Dec 2012

  •Received 75-100 phone calls daily from Existing and prospective account holders with questions or concerns about their Health Savings Account. Assisted Wells Fargo employees with questions about Benefits and Health related questions. •Assist Account holders with Website control such as resetting password, navigating through website, changing investment elections with 17 different investments funds. •Received 75-100 phone calls daily from Existing and prospective account holders with questions or concerns about their Health Savings Account. Assisted Wells Fargo employees with questions about Benefits and Health related questions. •Assist Account holders with Website control such as resetting password, navigating through website, changing investment elections with 17 different investments funds.