Edina Beganovic
Technical Writer at Spiff Inc- Claim this Profile
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English -
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Spanish -
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German -
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Bosnian -
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Bio
Credentials
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Outreach Manager Specialist
OutreachJul, 2022- Sep, 2024 -
Outreach Admin Specialist
OutreachMay, 2022- Sep, 2024 -
RAPS Member
Regulatory Affairs Certification ProgramJan, 2021- Sep, 2024 -
Inbound Marketing Certified
HubSpotSep, 2020- Sep, 2024 -
Google Analytics for Beginners
GoogleSep, 2019- Sep, 2024 -
RAPS Member
Regulatory Affairs Certification ProgramJan, 2020- Sep, 2024 -
RAPS Member
Regulatory Affairs Certification ProgramJan, 2020- Sep, 2024 -
Email Marketing Certified
HubSpotJan, 2020- Sep, 2024 -
Free Growth-Driven Design Agency Certification Course
HubSpotJan, 2020- Sep, 2024 -
Service Hub Software Certified
HubSpotNov, 2020- Sep, 2024 -
Content Marketing Certified
HubSpot AcademyJul, 2019- Sep, 2024 -
HubSpot Sales Software Certified
HubSpotAug, 2020- Sep, 2024 -
Technical SEO in Digital Marketing
SEMrushJul, 2019- Sep, 2024 -
SEMrush Content Marketing Toolkit
SEMrushJun, 2019- Sep, 2024
Experience
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Spiff Inc
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United States
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Software Development
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100 - 200 Employee
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Technical Writer
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Sep 2021 - Present
• Liaised with designers and product managers to understand the product and author client-facing documents. • Developed various types of user documentation, including user manuals, knowledge base articles, tutorials, quick reference guides, online help topics, and developer guides. • Evaluated current tools and processes on regular basis in order to provide actionable feedback and recommend modifications to help achieve documentation goals; worked with customers to assess their needs for documentation; utilized analytics tools (via Workramp) to examine what customers searched for within the “University” to write articles and guides on. • Formulated complex commission logic and delivered a simplified summary to the customer. • Maintained an up-to-date knowledge of SEO keywords and concepts behind branded writing. Show less
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BioFire Defense
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United States
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Biotechnology
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1 - 100 Employee
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Regulatory Affairs Technical Writer
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Jan 2021 - Present
- Assist the regulatory affairs team with formatting, assembling, and timely preparation of documents for domestic and international regulatory submissions ensuring compliance with applicable regulations. - Support the review of labeling and marketing materials for regulatory compliance, familiar with FDA, Health Canada, IVDD, IVDR, ISO, OSHA, RoHS, REACH, UL, GMP, UDI, and ISO13485/9001. -Support Quality System compliance for the regulatory affairs team including writing and revising relevant SOPs/WIDs, design document review, post market surveillance of regulated products, and constructively implementing compliance mechanisms for new regulatory guidance. Show less
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TazWorks LLC
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United States
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Computer and Network Security
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Digital Marketing Specialist
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2018 - Jan 2021
• Curated engaging, informative blog content to reach prospective customers searching for information on background screening processes, technology, and law changes. • Partnered with cross-functional teams to develop, launch, and support communications campaigns, driving traffic and leads for the sales team. • Managed, updated, and maintained the company’s social media pages by scheduling and monitoring posts for Facebook, Twitter, and LinkedIn. • Collaborated with the product team and other internal stakeholders to accurately position product enhancements and provide timely updates to customers via press releases and blog content. • Updated and maintained the customer knowledge base in ZenDesk. • Developed Standard Operating Procedure documentation for account managers, integrations, and publishing. • Authored and oversaw Integrations technical white papers, verifying accuracy of all white papers. Show less
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Kohl's
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United States
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Events Services
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1 - 100 Employee
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Assistant Store Manager
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Feb 2016 - Feb 2018
• Directed the operations of a team of 31 associates in an apparel department with a volume of $12M. • Monitored progress to ensure achievement of staffing and budget requirements each month. • Devised and implemented strategies to achieve consistent, high-quality performance improvement and enhance customer service. • Assessed operations on a regular basis to identify any process bottlenecks or issues, introducing improved processes to maximize efficiency and revenue. • Directed the operations of a team of 31 associates in an apparel department with a volume of $12M. • Monitored progress to ensure achievement of staffing and budget requirements each month. • Devised and implemented strategies to achieve consistent, high-quality performance improvement and enhance customer service. • Assessed operations on a regular basis to identify any process bottlenecks or issues, introducing improved processes to maximize efficiency and revenue.
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Nordstrom.com
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United States
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1 - 100 Employee
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Manager in Training
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Jun 2008 - Jan 2016
> Branch to two store locations with volumes over 20 Million in revenue. > Manage administrative functions to ensure smooth and efficient operations of the organization. > Plan and monitor progress of projects scheduled on monthly basis. > Ensure that employees are effectively employed and adequately trained to perform their responsibilities and operational tasks in an ethical and responsible manner. > Branch to two store locations with volumes over 20 Million in revenue. > Manage administrative functions to ensure smooth and efficient operations of the organization. > Plan and monitor progress of projects scheduled on monthly basis. > Ensure that employees are effectively employed and adequately trained to perform their responsibilities and operational tasks in an ethical and responsible manner.
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Education
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2008 - 2015
Westminster College
Bachelor’s Degree, English Language and Literature
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