Experience

Montaigne Place

• Nigeria
• Retail
• 1 - 100 Employee

• Customer service/Training Manager

  • Jun 2019 - Present

  Oversee and supervise the daily running of the business, strategic customer service consultations, introducing sales strategies,protecting and developing the company's brand, achieving sales target through team management, product merchandising,monitory stock movement, Oversee and supervise the daily running of the business, strategic customer service consultations, introducing sales strategies,protecting and developing the company's brand, achieving sales target through team management, product merchandising,monitory stock movement,



TFG (The Foschini Group)

• South Africa
• Retail
• 700 & Above Employee

• Client sales Executive and Clinique BA & Consultant

  • May 2012 - Present

  give excellent customer service,Advising and Consultations, receiving stock and monitoring stock movement, carryout return policies and integrated EFT transactions, Visual merchandizing, ensuring company's policies and procedures are effectively carried out accurately, carrying out stock inventory, recommending appropriate products and services according to customer needs, providing feedback and advice on product performance and ways to achieve better results. Training and development of new staff.



pinnacle pointers hotels

• customer service manager

  • Sep 2009 - Apr 2012

  coordinating and monitoring of client's bill, attending to customers needs and complaints, Bookings and reservations, attending to customer and client mails, updating management on daily and monthly company's performance and growth, Handling cheque and cash deposits from customers and clients and cash movement for daily expenses of the company, Ensuring a cordial and healthy relationship between the company and its clients and customers, Acknowledgment of supplies and deliveries from company's suppliers, Maintaining of complete updated purchasing and sales records,data and pricing system, sourcing/ negotiating best purchase package in terms of quality, Negotiating and recommending execution of contracts for the purchasing of supplies, services and equipments.



ACCESS COMMUNICATION

• Advertising and Sales Rep.

  • Sep 2007 - Mar 2008