Manager of Customer Success

• Sep 2022 - Present

Associate Program Manager

• May 2021 - Aug 2022

Sr. Program Consultant

• Jan 2015 - May 2021

Experience serving clients in the energy, utilities, and construction industry. Manage operational and strategic aspects of ratepayer-funded energy efficiency programs including codes and standards programs for 3C-REN and BayREN involving 10+ local partners, the coordination of 4+ regional forums and 30+ trainings to city and county staff, and creation of a consumer facing marketing collateral, resources, and webinar productions. Manage client coordination with statewide and local government agencies and trade associations. Work with an implementation team to conduct research, carryout analysis, and create technical reports that outline findings and recommendations on topics of municipal zero net carbon buildings. Work with a development team on events of various size on topics of energy efficiency, decarbonization, and code compliance. Manage a team of program interns, coordinators and technical consultants who provide an array of client services. Show less

Energy Analyst

• Dec 2013 - Dec 2014

Served as primary author of the Natural Gas Research and Development 2014 Annual Report. Served as agreement manager responsible for the review of monthly progress reports from the Regents of the University of California for their transportation system project. Created solicitations on topics of natural gas vehicle efficiency and fueling infrastructure. Worked with a technical team to score and evaluate proposals received. Created a tool to track the solicitation, evaluation, and agreement process. recommendations for improvement. Created tables and illustrations for the California Energy Commission Integrated Energy Policy Report on topics of energy demand. Show less

Program Assistant

• Mar 2013 - Nov 2013

Created a map in ArcGIS of cleanup sites for the 2013 Great Sierra River Cleanup event. Co-created a social media plan for the entire organization. Created content for social media accounts. Created a map in ArcGIS of cleanup sites for the 2013 Great Sierra River Cleanup event. Co-created a social media plan for the entire organization. Created content for social media accounts.