District Manager

• Aug 2022 - Present

Community Manager

• Dec 2015 - Aug 2022

-Oversee the day-to-day operations of a Mobile Home Park Community with 179 spaces. -Effectively resolve tenant issues and address any maintenance non-compliance items. -Coordinate the sales transactions of park owned homes, brokered homes, and third-party homes with escrow officers, realtors, and homeowners. -Assist Regional Manager with the preparation of legal notices including delinquent accounts, rent increases, and major violations to the Community's rules and regulations. -Responsible for staff oversight including employee relations, interviewing, hiring, training, and employee development. -Conduct yearly market research on rent comparables for Regional Manager review to determine rent increases. -Planning and execution of capital improvement projects including asphalt repairs, lighting, pool repairs, tree removal, major common area renovations, and other park improvements. Show less

Assistant Property Manager & Authorized Sales Person

• Apr 2013 - Dec 2015

-Collected the required documentation from prospect tenants including applications, financial information, and any additional supporting documentation. -Prepared new resident leasing documents, created new guest cards in Yardi Voyager, and reviewed the resident's folder for completeness and accuracy. -Ensured that all invoices received were entered, approved, and paid within a timely manner. -Coordinate the resident relations program including resident events and activities. -Handled all rent collections. -Coordinated the marketing strategy for mobile home sales including scheduling open houses, online advertising, and development of the resident referral program. -Processed home purchase contracts, gathered all required documentation for loan processing, reviewed escrow package, and collected down payment funds towards the home purchase. -Sold 45 manufactured homes within a two-and-a-half-year period including 29 new homes, 10 used park-owned homes and 6 brokered homes. Show less

Office Manager

• Aug 2010 - Mar 2013

-Monitored the day-to-day operations in the office. -Reviewed and monitored the daily, weekly and monthly required sales goals. -Monitored the auto policy renewals, cancellations, changes, and coverages. -Managed the office personnel, implementation of company policies in compliance with the California Department of Insurance. -Monitored the day-to-day operations in the office. -Reviewed and monitored the daily, weekly and monthly required sales goals. -Monitored the auto policy renewals, cancellations, changes, and coverages. -Managed the office personnel, implementation of company policies in compliance with the California Department of Insurance.

Sales Representative

• Jun 2003 - Jul 2010

-Maintained customer relationships by closely monitoring sales orders and customer satisfaction. -Obtained new accounts by visiting potential clients and performing sales presentations. -Followed up with clients to resolve issues related with their orders. -Answered phone calls and emails related to sales, complaints, and prospect new accounts. -Maintained customer relationships by closely monitoring sales orders and customer satisfaction. -Obtained new accounts by visiting potential clients and performing sales presentations. -Followed up with clients to resolve issues related with their orders. -Answered phone calls and emails related to sales, complaints, and prospect new accounts.