Experience

AVR Realty Company

• United States
• Real Estate
• 1 - 100 Employee

• Technical Support Specialist

  • Mar 2013 - Present

  Install, configure and assist with software installations Install and properly configure computers/workstations, printers Diagnose and repair computer and printer hardware problems Perform routine maintenance of software and perform hardware upgrades on printers and workstations Support 50 users with computer and purchasing needs Support in the maintenance and creation of user Network and Office 365 accounts Support users with email and software issues Support users either remotely or over the phone Support and maintain, and manage office IP phone system Support and maintain Office 365 company account Perform file recoveries through DATTO software Support and maintain company cellphone account and devices including IPAD’s, Tablets, and Hotspots Photograph as needed company owned properties, and events Performed office duties such as maintaining storage room, disposing of shredded documents Manage company copier account and maintenance Live connect Kaseya software for user support



Kips Bay Boys & Girls Club

• IT Manager

  • Jan 2005 - Oct 2012

  Provided multi-site user support for Main Clubhouse as well as 10 sites – including all software installations, upgrades and computer hardware repair on windows platforms Setup and configured Microsoft Exchange accounts in Outlook on user desktops and cell phones Website maintenance using Word Press Administrator of web-based Special Events Shopping Cart Creation & publication of quarterly newsletter Creation of e-vites & save the dates for e-blasting Provided multi-site user support for Main Clubhouse as well as 10 sites – including all software installations, upgrades and computer hardware repair on windows platforms Setup and configured Microsoft Exchange accounts in Outlook on user desktops and cell phones Website maintenance using Word Press Administrator of web-based Special Events Shopping Cart Creation & publication of quarterly newsletter Creation of e-vites & save the dates for e-blasting



Provident Bank

• United States
• Banking
• 700 & Above Employee

• Operations Specialist

  • Jan 2003 - Jan 2004

  Reconcile general ledger & cash receipts on a daily basis Audit customer accounts for stop payments, unauthorized charges and restraining orders Process all incoming wire transfers Communicate with all branches to assure positive cash flow Verify stop payments Maintain inventory of customer bank checks and account passbooks Reconcile general ledger & cash receipts on a daily basis Audit customer accounts for stop payments, unauthorized charges and restraining orders Process all incoming wire transfers Communicate with all branches to assure positive cash flow Verify stop payments Maintain inventory of customer bank checks and account passbooks



The World Travel Specialist Group

• MIS Assistant

  • Jan 1997 - Jan 2002

  Assisted all departments with computer maintenance and troubleshooting Responsible for making modifications to Visual Fox Pro Provided monthly and yearly analysis of all corporate accounts Responsible for daily system back up Accounting Department – responsible for branch reporting, inclusive of refunds, voiding tickets and credit card reconciliations Assisted all departments with computer maintenance and troubleshooting Responsible for making modifications to Visual Fox Pro Provided monthly and yearly analysis of all corporate accounts Responsible for daily system back up Accounting Department – responsible for branch reporting, inclusive of refunds, voiding tickets and credit card reconciliations



Pines Resort Hotel

• Service Desk Manager

  • Jan 1991 - Jan 1997

  Managed Bell Staff & Limo Drivers Responsible for scheduling, payroll and training of staff General Concierge duties Managed Bell Staff & Limo Drivers Responsible for scheduling, payroll and training of staff General Concierge duties