Edgar Martinez
Box Office Associate at The Mob Museum- Claim this Profile
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Spanish Native or bilingual proficiency
Topline Score
Bio
Experience
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The Mob Museum, the National Museum of Organized Crime and Law Enforcement
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Box Office Associate
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Feb 2016 - Present
-Responsible for coordinating guest ticket purchases/will call operations, and managing phone lines at the box office. -Directed Museum attendees to the appropriate entry, courteously answering any questions that arise relating to the Museum’s content, history, and facilities. -Responsible for coordinating guest ticket purchases/will call operations, and managing phone lines at the box office. -Directed Museum attendees to the appropriate entry, courteously answering any questions that arise relating to the Museum’s content, history, and facilities.
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The Neon Museum
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Docent
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Sep 2015 - Present
• Provided customer service before, during and after guiding a one hour long tour in which the history of Las Vegas, Casinos and Signs is explored. • Provide retail assistance, cashier, point of sale transactions, and restocking of the Museum Store in a fast paced customer service environment. • Labeling, counting, marking and pricing merchandise as it arrives, to be placed in the store. • Provided customer service before, during and after guiding a one hour long tour in which the history of Las Vegas, Casinos and Signs is explored. • Provide retail assistance, cashier, point of sale transactions, and restocking of the Museum Store in a fast paced customer service environment. • Labeling, counting, marking and pricing merchandise as it arrives, to be placed in the store.
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Project Coordinator
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May 2014 - Dec 2015
● Meet with clients, provide information in person and over the phone regarding location, pricing and banquet hall details, handle sales invoices and point of sale receipts as well as cash. ● Manage the banquet halls calendar, expenses, contracts, menus, etc. through computer programs such as Microsoft Office, and Google Apps. ● Oversee logistics an inventory of banquet hall on days of events. (i.e. Liquor, food, cake, restroom essentials, staff on site) ● Meet with clients, provide information in person and over the phone regarding location, pricing and banquet hall details, handle sales invoices and point of sale receipts as well as cash. ● Manage the banquet halls calendar, expenses, contracts, menus, etc. through computer programs such as Microsoft Office, and Google Apps. ● Oversee logistics an inventory of banquet hall on days of events. (i.e. Liquor, food, cake, restroom essentials, staff on site)
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Office Representative
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Jan 2011 - May 2014
● Completed office duties such as: receiving payments (cash and checks), expense reports, contracts, meeting scheduler, plans reviewer, and provided excellent customer service. ● Spoke to and socialized with representatives of various departments. (i.e. Nevada Energy, Southwest Gas, about property information and utility locations) ● Submitted and picked up plans/permits from different city entities. ( i.e. City of Las Vegas Building Department) ● Completed office duties such as: receiving payments (cash and checks), expense reports, contracts, meeting scheduler, plans reviewer, and provided excellent customer service. ● Spoke to and socialized with representatives of various departments. (i.e. Nevada Energy, Southwest Gas, about property information and utility locations) ● Submitted and picked up plans/permits from different city entities. ( i.e. City of Las Vegas Building Department)
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Assistant Handyman
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Jun 2010 - Aug 2010
● Provided the main handyman with tools and materials when asked. ● Delivered and bought appliances and materials as needed to the job location. ● Gained knowledge of various power and hand tools as well as materials used in construction. ● Provided the main handyman with tools and materials when asked. ● Delivered and bought appliances and materials as needed to the job location. ● Gained knowledge of various power and hand tools as well as materials used in construction.
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Education
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University of Nevada-Las Vegas
Bachelor of Arts (B.A.), History