Experience

OCD Tech México

• Mexico
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager at OCD TechMX

  • Oct 2021 - Present



Avaya

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• APS SSC – Sales Specialist Consulting

  • Jul 2017 - Oct 2019

  In this position I was a pre-sales consultant for the Engineering teams, helping to identify and propose the best solution for our clients. The proposed solutions were directed from SMEs to transnational companies, private initiative and government.My responsibility consisted of calculating the price of the implementation of the solution presented to our client based on efforts in hours with APS resources to carry out the same activity and sometimes through negotiations with external suppliers to support reaching the prices required to close the deal.The quotes that he presented to the sales team had two ways of being delivered according to the client's requirement. The presented schemes of the solution were as CAPEX or SaaS. Show less

• Proposal Leader & STSO Leader para México, Caribe & LA

  • Sep 2016 - Jul 2017

  I was in charge of leading the team responsible for:1. Processing of customer purchase orders in the country: Argentina, Colombia, Mexico and the Southern Cone.2. Management of maintenance service contracts3. Electronic Billing Process for the LATAM region.4. Ensure compliance with global trade and SOX controls (Sarbanes-Oxley).5. Generate sales proposals for direct and indirect sales (Tier1 and Tier 2)During this period, my team processed PO Qty over Qty for an average of 3.5 MUSD and we generated proposals for sales exclusively for Mexico.For this team I was responsible for migrating the process and the know-how to a new responsible team in India, which took on this task from the date of my departure. Show less

• Proposal Leader for Mexico

  • Dec 2014 - Sep 2016

  During this period I was responsible for leading the team that generated the direct and indirect sales proposals (Tier1 & Tier 2) to satisfy the requirements of the Avaya sales force.As head of the team:I had to ensure the proper analysis, development and consolidation of economic proposals according to the Avaya telecommunications solutions using for this purpose the Avaya Solution Designer and SAP.Together with my team, I had to perform product validation and ensure correct configuration in Avaya's own systems to properly assign Avaya maintenance services.I had the opportunity to negotiate with vendors to supplement the pricing of Avaya solutions and integration with third-party solutions. Show less

• Channel Enablement Executive for México

  • Oct 2011 - Dec 2014

  During this period, I was responsible for the recruitment of new business partners, ensuring operational standards and ensuring that the new partners comply with the sales policies dictated by Avaya. I used to manage business plans by collaborating with BPs to explore ways to identify and execute strong and consistent sales for development within the Avaya reseller program. Under the program I was responsible for the BP development to achieve a better position within the medal program providing mutual benefit. (Avaya-Reseller)In this management I collaborated in extraordinary processes as an expert when there were problems with the use of new Avaya tools and processes for business partners.During this period I was responsible for developing the license generation process for the PBX's belonging to the SMB market segment, taking the SLA's of this process from 2 weeks to an SLA of less than 24 hours. Subsequently, after establishing the new SLA’s, I documented and built a process to transfer the responsibility for licensing the SMB solution to resellers and by doing so release an Avaya resource from this responsibility. To carry out this process, I was responsible for developing the training material, transferring the knowledge and management of the platform to the resellers of: Mexico, Argentina and Colombia. Show less

• Sales Proposal Specialist

  • Jul 2008 - Oct 2011

  During this period I belonged to the proposals team for Mexico and my work consisted of the analysis, development and consolidation of economic proposals for AVAYA telecommunications network solutions through Avaya Solution Designer and SAP.Within my responsibilities I had to follow up and support RFP's, RFI's and comercial contest to ensure the delivery of economic proposals within the established period and under the conditions of the tenders.During this period I had the opportunity to collaborate in the integration of the Salesforce CRM (Salesfactory) to the operation for better management of opportunities and monitoring of sales processes. I collaborated also as a trainer for the management of CRM information.In this same period, I collaborated in the certification of Avaya in the ISO 9001-2008 standard; My participation in this activity was to carry out documentation, conduct interviews with those involved in each process, and prepare process diagrams for the areas that were considered for certification in that period. Show less



IBM de México Comercialización y Servicios S de RL de CV

• Mexico
• 1 - 100 Employee

• Project Ofice Management

  • Jul 2006 - May 2008

  In this position I was responsible for ensuring the formal and timely transfer of projects that were in the implementation stage to On-Going projects. One of the main responsibilities was to ensure that in accordance with the contract, detect possible problems or risks and opportunities for improvement of the project and ensure the registration of projects in the different IBM Internal Systems. It had to establish the control and financial analysis of the projects, control the requisitions, invoicing and provision of suppliers, managed the human resources of suppliers of the projects, establish the control and benefits of the services between the internal areas of IBM, I was responsible for asset control and inventory of IBM contracts. It had to ensure that the invoicing of the clients was issued for the services and / or products that are being granted. Know the expectations and satisfaction of the client with the services provided, establish the bases to control the closing of a contract. Show less



Microsoft AI

• United Kingdom
• Software Development
• 500 - 600 Employee

• Production Analyst

  • Dec 2005 - Jun 2006

  At this stage, my participation with the brand was to lead the production of 2 vehicles that were marketed in the country at that time, both models were imported vehicles assembled in Brazil and England. My function consisted of making the request for production to the manufacturing plants, carrying out a previous analysis according to the demand with information received from the brand's marketing area. The responsibility of this task was to request the number of units per month detailing the model and color that was requested. The monitoring from the assembly, shipment and arrival at port of the units and that the mix that was ordered was fulfilled as required. The negotiation of when it was not possible to meet the demand as ordered and to solve problems that arose with models that were not marketed with certain characteristics that were not in the brand's catalog for the country. Show less



IBM de México Comercialización y Servicios S de RL de CV

• Mexico
• 1 - 100 Employee

• Project Management Office

  • Nov 2004 - Dec 2005

  This was my first stage at IBM and during this position I was responsible for ensuring the formal and timely transfer of projects that were in the implementation stage to On-Going projects. One of the main responsibilities was to ensure that, in accordance with the contract, detect possible problems or risks and opportunities for improvement of the project and ensure the registration of projects in the different IBM Internal Systems. This was my first stage at IBM and during this position I was responsible for ensuring the formal and timely transfer of projects that were in the implementation stage to On-Going projects. One of the main responsibilities was to ensure that, in accordance with the contract, detect possible problems or risks and opportunities for improvement of the project and ensure the registration of projects in the different IBM Internal Systems.



Despacho de Avaluos Martinelli Pincione

• Mexico City, Mexico

• Intern

  • Jun 2000 - May 2003

  During this period I was a general assistant to the firm and my role was broad because it was a small organizational structure. My main activity was to visit properties that should be commercially evaluated, capture photographs of the properties, evaluate the conditions of conservation and quality of the materials used in each property and generate a comparison through market study comparing with properties of similar conditions. Along with the visits I had to empty all the information in the forms for the commercial appraisals. Along with these activities I was responsible for the control of the files of the clients with a physical history of 2 years. The firm's clients were banks and government agencies. Show less