Eden Iluz

Assistant to the Digitization Innovation and Smart City Manager. at Municipality of Nahariya - Israel
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Contact Information
us****@****om
(386) 825-5501
Location
Kiryat Yam, Haifa District, Israel, IL

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Experience

    • Israel
    • Government Administration
    • 1 - 100 Employee
    • Assistant to the Digitization Innovation and Smart City Manager.
      • Oct 2022 - Present

      • Manager of digital services and smart city • Initiating, managing, characterizing, modeling information systems and information technology projects in the field of the smart city in the municipal world, monitoring and controlling their implementation, as well as writing and implementing work procedures for the projects. • Leading digital transformation strategy – defining, characterizing, implementing, executing, controlling & Monitoring. • Leading implementing new technological systems procedures, responsible for internal organizational change and creating significant savings as a result. • Implementing new work methods, leading streamlining processes, and economic savings. Show less

    • Israel
    • Non-profit Organizations
    • 1 - 100 Employee
    • Cadet
      • Oct 2021 - Present

  • Qiryat Bialik municipality
    • Qiryat Bialik, Haifa, Israel
    • Service Provider
      • May 2020 - Present

      • Providing a service, professional and courteous response to the municipality's clients in the field of occupation according to the municipal policy, guidelines, laws, regulations, work procedures and supervisors' instructions. • Answering and receiving inquiries from the municipality's customers through all the various communication channels, forwarding them to the relevant party for handling if necessary. and follow-up on open inquiries. • Updating and ongoing work in various computerized systems at the service center. • Making information about the municipality's services accessible through all communication channels. • Keeping up to date with notifications, registration, reporting and control regarding open issues at the beginning and at the end of each shift and reporting to the supervisor on inquiries and unusual events. • Participation in meetings, briefings, trainings, etc. • Having working relationships within the municipality and with entities outside the municipality. • Performing additional tasks within the scope of the position, according to the instructions of the supervisor. Show less

Education

  • University of Haifa
    Master of Public Administration - MPA, Public Administration
    2021 - 2023
  • The Max Stern Yezreel Valley College
    Bachelor of Arts - BA, Communication and Media Studies
    2018 - 2021

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