Experience

The Townsend Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Concierge

  • Dec 2019 - Present

  -Responsible for guest reservations made via email, phone and in- person -First point of contact for guests -Checking in and out of guests -Anticipating and addressing guests' needs and requests -Communicating with other departments such as housekeeping, engineering and dining in order to ensure guests' satisfaction -As concierge I am responsible for scheduling transportation, dining reservations and other guest needs in and around the hotel -Other administrative tasks and duties as assigned Show less



USA Hockey, Arctic Edge of Canton, Novi Ice Arena, Farmington Hills Ice Arena

• Learn to Skate Instructor

  • Nov 2012 - Present

  -Teach classes ranging from 5-20 children and/or adults the basics of figure skating and hockey. -Train new instructors; collaborate with coaches and director to develop curriculum, special events, open houses and ice shows. -Teach classes ranging from 5-20 children and/or adults the basics of figure skating and hockey. -Train new instructors; collaborate with coaches and director to develop curriculum, special events, open houses and ice shows.



Suburban Sports Group

• United States
• Spectator Sports
• 1 - 100 Employee

• Front Desk Staff

  • Jul 2019 - Jan 2020

  -Managed the front desk, phone lines, and various administrative duties -Responsible for all front-end guest services -Scheduling for the Learn to Skate program, Hockey games, figure skating and various other arena activities -Managed the front desk, phone lines, and various administrative duties -Responsible for all front-end guest services -Scheduling for the Learn to Skate program, Hockey games, figure skating and various other arena activities



Orion Solutions Group

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Recruiter

  • Mar 2018 - Sep 2019

  -Communicated with candidates and clients via email, phone and in- person -Editor of job descriptions, write-ups and online postings, using correct grammar, spelling and close attention to detail -Responsible for formatting and editing resumes for candidates and clients using strong revising, editing and proofreading skills -Searched for, evaluated, and recruited high-performing, qualified candidates in a variety of professional industries -Grew and maintained candidate pools by building relationships with candidates, community services, colleges, employment agencies, recruiters, and others -Acted as a point-of-contact for information about Orion Solutions Group -Represented the firm by attending college career fairs, and other community events -Utilized excellent written and verbal communication skills daily in print and in multiple online presences Show less



West Bloomfield High School

• Retail Office Equipment
• 1 - 100 Employee

• Varsity Figure Skating Coach

  • Sep 2015 - Mar 2019

  Seasonal coaching position every November- March -Coordinate practices in order to help skaters compete in local and state championship competitions. -Coach skaters to help them perfect their figure skating abilities by providing individualized attentions based on specific skills/needs. *2015-2016 Season: First year as Team coach *2016-2017 Season: District Bronze Medalists- A Team *2017-2018 Season: District Silver Medalists and State Championships Competitor- A Team Seasonal coaching position every November- March -Coordinate practices in order to help skaters compete in local and state championship competitions. -Coach skaters to help them perfect their figure skating abilities by providing individualized attentions based on specific skills/needs. *2015-2016 Season: First year as Team coach *2016-2017 Season: District Bronze Medalists- A Team *2017-2018 Season: District Silver Medalists and State Championships Competitor- A Team



EDUStaff, LLC

• Substitute Teacher

  • Oct 2015 - Mar 2018

  Substitute Teacher for grades K-12 in a variety of subjects. Worked at numerous schools within the Novi Community School District, Farmington Public Schools, Huron Valley School District and the Walled Lake Consolidated School District. Long Term Substitute Teacher- Walled Lake Northern High School (December 2017-March 2018) Substitute Teacher for grades K-12 in a variety of subjects. Worked at numerous schools within the Novi Community School District, Farmington Public Schools, Huron Valley School District and the Walled Lake Consolidated School District. Long Term Substitute Teacher- Walled Lake Northern High School (December 2017-March 2018)



Jewish Community Center

• Non-profit Organizations
• 700 & Above Employee

• Aquatics Administrative Assistant

  • Mar 2012 - Jun 2016

  Managed the front desk, phone lines, and daily guest services. Coordinated Learn to Swim program, including creating flyers, brochures, and e-mail blasts to promote program. Maintained schedule for Lifeguards, swim instructors and other pool-related functions and events Managed the front desk, phone lines, and daily guest services. Coordinated Learn to Swim program, including creating flyers, brochures, and e-mail blasts to promote program. Maintained schedule for Lifeguards, swim instructors and other pool-related functions and events