Full time Mum

• Jul 2022 - Present

Currently on maternity leave, learning to do the full time Mum gig. Exhausting, challenging, working for a new boss who needs feeding all the time, but wouldn't have it any other way. Currently on maternity leave, learning to do the full time Mum gig. Exhausting, challenging, working for a new boss who needs feeding all the time, but wouldn't have it any other way.

Manager, Global Learning and Scholarships

• Sep 2021 - Present

Managing two key teams within the Global Student Recruitment division at UC; Mobility Programs, and the Scholarships Office.• Relaunching all UC mobility programs after a two-year hiatus• Management of New Colombo Grant funding• Improvement of processes to streamline BAU• Increasing access to equity scholarships for students• Staff management and development

Acting Admissions Coordinator

• Mar 2020 - Sep 2021

In addition to the responsibilities and duties that are required as an advisor and senior advisor, I have also been doing the following:• Coordinating the daily work allocation of all admissions advisors and senior advisors• Conducting monthly catch-ups with individual staff (includes: Providing and receiving positive and constructive feedback, and building relationship and discussing development opportunities)• Collecting and processing data to track individual and team performance each week against our KPIs• Investigating opportunities for increased efficiency and transparency in admissions processing• Implementing system, software and resource developments to increase efficiency and transparency in admissions processing• Maintaining and updating admissions team resources, to ensure the accurate dissemination of information through the Admissions Office and other teams through the unviersity• Conducting weekly audits on individual officer's work, and providing constructive feedback to team members• Coordinating workshops and training opportunities between admissions and other teams in GSR to improve cross-team collaboration

Senior Admissions Advisor

• Apr 2019 - Mar 2020

In addition to the responsibilities as an Admissions advisor, I am also responsible for:• Maintaining up to date course set up in University Databases• Training admissions advisors in the processing of applications and maintaining course set up of UAC.• Training admissions advisors in the management of UAC Course updates and publications• Creating and updating procedures for current and new staff• Creating and running training programs for all staff

Admissions Advisor

• Jun 2018 - Apr 2019

• Effectively and efficiently process applications for coursework degrees from students and educational agents;• Take responsibility for final decisions made relating to the assessment of qualifications and the eligibility for an offer for students in line with relevant policy, procedures and legislation;• Liaise with course conveners and other key stakeholders to ensure that applications for ranked courses are processed effectively;• Assist with the communication with agents, including the provision of regular information updates and changes to the operating environment;• Answer enquiries and provide detailed information on the phone, by email/CRM and in-person to applicants, stakeholders and other internal and external clients;• Contribute to the achievement of student recruitment targets, focusing on conversion and enrolment numbers, as set out in the various student recruitment plans; and• Perform other duties as required, appropriate to the classification level.

Student Services Coordinator

• Aug 2016 - May 2018

Student Services Administrative Officer

• Jan 2016 - Jul 2016

Food and Beverage Assistant

• Sep 2015 - Mar 2016

Supervisor

• Sep 2012 - Apr 2015

Hospitality Associate

• Sep 2010 - Apr 2015