Weldon Welcome Days Coordinator

• Dec 2021 - Present

Communications Manager

• May 2021 - Present

• Tracked, gathered, and organized potential avenues of business and design.• Performed general communications duties including taking photos and posting on social media.• Provided administrative support to company executives, including job candidate recommendations.• Fostered, nurtured, and maintained collaborative relationships with media and company executives.• Managed and created content, both visual and written, for multi audience social media platforms. • Tracked, gathered, and organized potential avenues of business and design.• Performed general communications duties including taking photos and posting on social media.• Provided administrative support to company executives, including job candidate recommendations.• Fostered, nurtured, and maintained collaborative relationships with media and company executives.• Managed and created content, both visual and written, for multi audience social media platforms.

Keyholder

• Dec 2020 - Apr 2021

• Supervised and directed the activities of workers engaged in one or more pursuits.• Interpreted company policies to workers and enforced safety regulations.• Analyzed, resolved, and assisted workers in solving conflict and work problems.• Successfully managed an 8-person team in running a retail operation.• Conferred with other supervisors to coordinate activities of individual departments.• Accountable for opening/closing the store, bank deposits, paperwork, and unloading of truck.• Regularly received positive feedback from guests and created repeat business by developing long-term relationships with customers.• Successfully resolved customer complaints and concerns and maintained a positive atmosphere.

Employer Relations Coordinator

• Sep 2020 - Apr 2021

• Coordinated with executive staff on operational support activities.• Served as a contact between operating units for day-to-day administration and problems.• Generated various reports based on attendance and statistics of virtual conferences; submitted them in a timely manner. • Coordinated with executive staff on operational support activities.• Served as a contact between operating units for day-to-day administration and problems.• Generated various reports based on attendance and statistics of virtual conferences; submitted them in a timely manner.

Customer Service Agent

• Aug 2020 - Nov 2020

• Addressed incoming customer inquiries and offered solutions that increased customer satisfaction.• Assisted customers with questions regarding our procedures and documentation.• Reviewed documentation and ensured identification and forms meet policy guidelines.• Maintained current knowledge on regulations and compliance requirements of the office. • Addressed incoming customer inquiries and offered solutions that increased customer satisfaction.• Assisted customers with questions regarding our procedures and documentation.• Reviewed documentation and ensured identification and forms meet policy guidelines.• Maintained current knowledge on regulations and compliance requirements of the office.

Supervisor

• Aug 2017 - Aug 2020

• Maintained high standards of customer service during high volume, fast-paced operations.• Effectively resolved customer complaints in a timely manner to ensure satisfaction.• Maintained inventory control of all products and enforced all information tracking procedures.• Reliably trained and mentored existing employees to deliver food service excellence.• Promoted as a member of Health and Safety Committee in December 2018 to review policies and provide insight to daily operational concerns.• Analyzed and filed paperwork and data entry for three office locations.• Accurately and reliably calculated deposits and balanced tills. • Responsibly scheduled shifts in order to optimize productivity.

Research Assistant

• Sep 2019 - Apr 2020

• Assisted in the academic process of psychology related research, including fine tuning pilot studies • Assisted in the academic process of psychology related research, including fine tuning pilot studies