Eddy Hazzam

Senior Information Technology Specialist at Halim International LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Muscat, Masqaţ, Oman, OM
Languages
  • Arabic Native or bilingual proficiency
  • French Professional working proficiency
  • English Professional working proficiency
Skills

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Bio

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Credentials

  • Raspberry Pi Workshop 2018
    Udemy
    Mar, 2019
    - Oct, 2024
  • IT Help Desk Professional
    Udemy
    Jan, 2019
    - Oct, 2024
  • Risk Managment for Cybersecurity
    Udemy
    Jan, 2019
    - Oct, 2024

Experience

  • Halim International LLC
    • Oman
    • Media Production
    • 1 - 100 Employee
    • Senior Information Technology Specialist
      • Feb 2020 - Present

      • Monitoring and maintaining computer systems & networks. • Installing and configuring computer hardware, software, systems, networks, printers and scanners. • Providing technical support across the company. • Testing new technologies (LED Indoor and Outdoor, 3D Holograms, Immersive Rooms). • Preparing and replacing equipment as necessary. • Define, troubleshoot and fix errors. • Handling all IT Budget and Expenses in the Holding Group. • Monitoring and maintaining computer systems & networks. • Installing and configuring computer hardware, software, systems, networks, printers and scanners. • Providing technical support across the company. • Testing new technologies (LED Indoor and Outdoor, 3D Holograms, Immersive Rooms). • Preparing and replacing equipment as necessary. • Define, troubleshoot and fix errors. • Handling all IT Budget and Expenses in the Holding Group.

  • Hinnawi International Group
    • Lebanon
    • Retail
    • 1 - 100 Employee
    • IT Specialist
      • Nov 2015 - Nov 2019

      • Lebanon System administration. • Stock control. • Logistics. • Data/stock/shipments entry. • Software and hardware technician. • Providing training for all users. • Repairing and upgrading hardware and ensuring all computers. • are fully operational. • Stock-take & Inventories auditor & coordinator. • Assisted in network administration with a 97% resolution rate for maintenance requests in under two hours and 99.7% uptime in IT environment. • Established inventory control practices, resulting in an expected 3% reduction in annual expenditure. • Delivered comprehensive training sessions to users, resulting in a 95% success rate in operating system usage. • Ensured proper documentation of maintenance requests and resolutions. • Installed and repaired hardware and software, achieving a 90% resolution rate in under two hours. Show less

  • ABC sal
    • India
    • Hospitality
    • Sales Associate
      • Jun 2011 - Nov 2015

      • Fixing POS problems for managers and staff. • Having managerial discount permissions during rush periods. • Responsible for damaged items with suppliers and client. • Providing Excellent Customer Service. • Fixing POS problems for managers and staff. • Having managerial discount permissions during rush periods. • Responsible for damaged items with suppliers and client. • Providing Excellent Customer Service.

Education

  • Arab Open University - LEBANON
    Bachelor's degree, IT - Computer Science
    2011 - 2015
  • ESOAP
    Lebanese Baccalaureate Certificate, Economics
    2010 - 2011
  • College Sacré-Coeur
    Brevet
    1997 - 2010

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