Experience

Yalagan Group Training

• Australia
• Professional Training and Coaching
• 1 - 100 Employee

• NSW People Manager (GTO)

  • Nov 2021 - Present



Apprenticeship Careers Australia

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Area Manager

  • Apr 2021 - Nov 2021



MEGT (Australia) Ltd

• Australia
• Human Resources
• 500 - 600 Employee

• Apprenticeships Field Consultant

  • Mar 2020 - Apr 2021

• Industry Employment Consultant

  • Feb 2019 - Mar 2020



MIGAS Apprentices & Trainees

• Australia
• Staffing and Recruiting
• 1 - 100 Employee

• Field Officer

  • Nov 2017 - Feb 2019



Apprenticeship Support Australia

• Australia
• Education Administration Programs
• 100 - 200 Employee

• Client Support

  • Aug 2012 - Nov 2017

  Administration of Australian Apprenticeship/Traineeship data and documentation. Key Accountabilities/Responsibilities Duties: • Liaise with Registered Training Organisations to ensure the appropriate matching of Training Plan Proposals with National Training Contracts • Liaising & providing excellent customer service to clients/employers and Registered Training Organisations and ensuring records are updated on the Job Ready System as advised/required. • Commitment to adapt, learn and implement new processes and procedures / new systems when required. • Liaise with clients and Consultants both over the phone as well as through emails regarding Australian Apprenticeships paperwork and ability to communicate effectively to resolve issues as they arise. • Record client documentation (including claim forms/cancellations/variations) into both ABAC and TYIMS databases according to ABAC procedures. • Maintain Apprenticeship / Traineeship filing system in accordance with ABAC & Australian Government procedures • Administration of incoming and outgoing mail and faxes • Record/Action/Archive closed files in accordance with ABAC & Australian Government procedures • Maintain in accordance with Australian Government requirements Transfers & filing of employer contact visit sheets • Maintain integrity of both ABAC and TYIMS databases • Maintain confidentiality of clients/Australian Apprentice information • Service incoming client enquiries efficiently and in an organised manner. • Work on Projects as and when required both in a team environment as well as individually.



Star Track Express

• 1 - 100 Employee

• Client Support/Admin / Control Room operator

  • Mar 2007 - Jul 2012