Eddy Cezario

Network Administrator at Central Falls School District
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Contact Information
us****@****om
(386) 825-5501
Location
Providence, Rhode Island, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • Portuguese Native or bilingual proficiency
  • English Native or bilingual proficiency
Skills

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Bio

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Credentials

  • CompTIA A+ (220-1001) Cert Prep 7: Understanding Networking
    LinkedIn
    Nov, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 6: Physical Networking
    LinkedIn
    May, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 5: Display Technologies
    LinkedIn
    Dec, 2019
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 4: Storage and Peripherals
    LinkedIn
    Oct, 2019
    - Oct, 2024
  • CompTIA A+ (220-1001): Cert Prep 2 Microprocessing and RAM
    LinkedIn
    Oct, 2019
    - Oct, 2024
  • CompTIA A+ (220-1001): Cert Prep 3 Core Hardware
    LinkedIn
    Oct, 2019
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 1: The Basics
    LinkedIn
    Sep, 2019
    - Oct, 2024

Experience

  • Central Falls School District
    • United States
    • Primary and Secondary Education
    • 100 - 200 Employee
    • Network Administrator
      • Dec 2020 - Present
  • Gilbane Building Company
    • United States
    • Construction
    • 700 & Above Employee
    • Help Desk Analyst
      • Aug 2019 - Jul 2022
  • Pawtucket Credit Union
    • United States
    • Banking
    • 1 - 100 Employee
    • IT Support Specialist
      • Mar 2015 - Aug 2019

      -Install, configure, maintain, test software and hardware and performed aggressive troubleshooting-Reclaim terminated users’ equipment and deployed new hire and existing users machine and equipment-Provide extensive team lead support during the development and integration of the new Shoretel/Mitel phone system and additional hardware for the new branch. 500 phones were deployed in this project -Proficient in BMC Track-IT ticketing system, exceeded on completing 100+ tickets monthly-Developed process/guides that included step by step directions for team members and end users-Responsible for fulfilling around 10-15 orders of equipment weekly, across all branch locations-Followed up with users via phone, email or in person ensuring that their equipment/ programs were working efficiently-Installed switches and servers at the Disaster Recovery site and configured Remote Desktop Servers for users-Selected to oversee implementation of a Change Management process to review, approve and deny change requests made by various IT Application, Security, Network and Support Desk teams. -Part of a remediation team to locate and identify vulnerabilities with tools such as Splunk, ForeScout, Carbon Black and remediated those vulnerabilities with registry changes, desktop and server updates, upgrades and .NET installations. -Created documents detailing processes to configure computers, servers, printers, workflows, and software installation guides. Show less

    • Teller/ Collections Processor
      • Mar 2015 - Mar 2017

      -Applied a high degree of accuracy to process around 120 electronic transactions daily in a timely manner-Ensured exceptional levels of customer service were met and maintained-Provided customers with information regarding the bank, their accounts and taking messages-Processing and posting customer payments and generating payment receipts upon request.-Write up bankruptcy forms and contact attorneys-Performed general administrative work such as: filing, sorting and data entry Show less

Education

  • Community College of Rhode Island
    Computer Science
    2011 - 2016

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