Eddy Fernandes

Operations Officer at Bova UK (Specials)
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Contact Information
us****@****om
(386) 825-5501
Location
London Area, United Kingdom, UK

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Bio

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Experience

    • United Kingdom
    • Veterinary Services
    • 1 - 100 Employee
    • Operations Officer
      • Jun 2021 - Present

      >Coordinate and schedule appointments and meetings. >Monitor, maintain the area is safe for the staff and visitors by complying to the safety standards. >Assist in the initial orientation of newly hired employees (site tour, issuing of equipment etc). >Maintain office supplies inventory and distribute accordingly. >Maintain hardware inventory. Software inventory and licensing. >User support for computer and printer use, escalating to the IT consultant where necessary. >Computer and printer setup and relocation. >Be the on-site liaison with the IT Consultant assisting with IT issues, Backup/Restore/Maintenance. >Assist with arranging social events. >Perform administrative tasks, including updating and sorting files (both hard and electronic), drafting and proofreading correspondence, conducting research and gathering quotes. >Prepare induction training file for new starters and site walks. >Organise and deal with building service contracts (office cleaning, yard cleaning, AHU service and all other service contracts). >Managing filing system. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Vacation Rental Owner
      • Jul 2016 - Present

      Currently manage 3bd/3 ba vacation rental through the use of Airbnb. Conduct screening and scheduling of reservations, and correspondence with all guest inquiries. Arbitrate adjustments of rates, availabilities and issue special offers/refunds as necessary. Laundry and cleaning throughout entire home managed through a private company. Exceeded over 36 positive reviews from a culturally diverse group of people. Showcased a consistent record of excellent customer service while maintaining impeccable standards for safety, cleanliness, and quality care with a smile. Show less

  • Best line services
    • Masqaţ, Oman
    • Logistics Coordinator
      • Apr 2018 - Dec 2018

      >Managing stock levels using IT systems and digital devices >Verifying and meeting established deadlines through management, product fulfilment, shipping and transportation cycle >Managing, testing transportation providers, reviewing costs and transportation rates and researching shipping options >Developing and analysing budget and providing reports to management >Managing logistics operations while controlling warehouse operations and advancing the efficiency of the supply chain >Ensuring that shipping methods complying with rules, regulations and laws >Recruiting and coordinating logistics staff (e.g. truck driver’s) according to requirements and availabilities >Monitoring quality control and keeping warehouse capacity at optimal levels Show less

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Retail Salesperson
      • Feb 2018 - Mar 2018

      >Interact with the customers to make them feel at ease and meet their unique requirements. >Building rapport with customers through conversation and honest recommendations. >Helping kitchen staff during rush hours or as and when situation demanded. >Deliver a consistently high level of customer service to each client and maintain a safe environment by identifying problem clients and having them removed. >Maintain an accurate cash drawer throughout the shift and account for any and all discrepancies in the final tally. >Develop an efficient work pace that keeps the customers at the location satisfied at all times. >Ensure that the place is clean, safe and presentable for customers. >Conduct regular audits of the store’s physical and practical condition to ensure quality. >Obtain amenities for patrons with specific needs, such as highchairs for parents. Show less

    • Oman
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Sales Marketing Assistant
      • Jul 2017 - Dec 2017

      >Supported marketing executives in organizing various projects. >Assisted in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success. >Communicated directly with clients and encourage trusting relationships. >Developed pricing structure and the various payment options. >Promoted initial follow ups for sales prospects of the product. >Providing product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions. >Updated job knowledge by participating in educational opportunities. >Assisted the marketing manager and supported the marketing team with marketing activities. >Updated and maintained the marketing department's documentation and databases. Show less

Education

  • Jain International School - India
    Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
    2015 - 2017

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