General Manager Distribution

• Aug 2020 - Present

-Established operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current. Lead and measure all daily processes to ensure order fulfillment and production are completed with excellence on a daily basis. Partnership with the Director of Operations for resolving daily challenges and ensuring timely and accurate completion with the largest distributor of bikes and ride ons of the United States. -Manage Supply Chain, Transportation and Dray departments. -Resource to all. -Ownership of Staffing both Professional and hourly staff. Support the performance management process, administer compensation when necessary, and training and development. Create culture that promotes positive employee relations. -Managed inventory team to drive inventory accuracy from 50% to 99.5% through implementing processes and holding teams accountable. -Monitors all activities to ensure team is consistently improving in safety, quality, culture, and productivity. -Drove Cost per case down by 37% by implementing new efficiency processes. -Support team through the use of Dematic WMS and automation systems. -Lead team through use of Autostore process improvements. -Lead team in implementation of new WMS system. (Blue Yonder- Superuser) -Lead team in the implementation of conveyor system while volume has increased more than 100%+ over the past 3 years. -Under my leadership in less than 1 year 7 employees have been promoted to leadership roles including an operations manager, 2 Supervisors, 3 operations leads, and an inventory professional. -Developed core staff which is increasingly improving overall turn over rate for site from previous year. -Developed relationship with carriers. -Improved absenteeism rate from an average 30% to 4% from previous year through communication to staff on a daily basis of goals, expectations, and company policies.

Manager, SC Operations

• Sep 2018 - Aug 2020

-Led start up of XPO account including staffing for hourly and professional roles. -Managing all aspects of logistics including customer service, transportation, eccomerce, inbound(Including live unloads)/outbound(Including parcel and LTL- drop and live loads), inventory, quality, Hr initiatives, safety, and people management across 2 buildings. -Resource to Operations, sales, and marketing team. -Support the consolidation of 2 buildings while in the middle of volumes higher than peak with record volumes in shipping and inbound. -Provide guidance on labor planning and attaining team goals across 4 shifts in an ever-changing, fast paced environment. -Under my leadership in under 1 year 10 temp associates were promoted to leadership roles including 2 salaried supervisors, 3 leads, 2 LTL specialist, 2 trainers,1 inventory specialist, and 1 project manager. -Monitor and report key performance indicators to ensure the team achieves and when possible exceeds targets. -Created and maintained a display ready site utilized to gain other customers outside of XPO network. -Implement new ways of leading and motivating employees to achieve cultural change and increase productivity. -Run operations while also supporting customers many request from numerous client departments. -Supported the startup of new building while managing peak volumes simultaneously. -Worked with director of transportation to close process gaps in carrier communication. -Collaborated with local carriers to implement drop trailer system. -Work with corporate IT team to implement new systems and system updates. - Increased building productivity by 50%. -Managed OT under 5% . -Servant leader -2 years with 0 osha recordables. -Global safety award 2018 and 2019 -Rewarded the Operational leadership award from the Senior Vice President of XPO logistics. -Performance led to offers of promotion.

Sales/Recruiting Manager

• Jul 2018 - Aug 2020

Recruit, train and build sales channels. Recruit, train and build sales channels.

Supervisor of Global Logistics

• Apr 2017 - Sep 2018

During the start up of Luxottica and North America building consolidation: -Led the startup of building starting weekend shift including 100% staffing of Assistant Supervisor, 2 leads, 5 picking specialist and 42 floor associates in a new building. Team has expanded to 167 associates. -Acting operations manager managing all aspects of operations for the weekend shift including Outbound, inbound, Hr initiatives, international, and sortation and ecommerce operations across 2 buildings. -Support the Consolidation of Luxottica and Oakley brands merging multiple buildings. -Lead team of 167+ associates through the integration of automation and new systems. -Trained, developed, and lead my team to be the most versatile group in Luxottica. -Under my leadership within 1 year at Luxottica 20 floor associates were promoted including 4 assistant supervisors, 2 clerical, 2 planning leads, 2 machine operators,1 logistics analyst, 1 shipping lead, 1 problem solving lead, 1 exceptions lead, 1 outbound lead, 4 operations system support and 1 picking specialists. -Plan labor and making effective changes throughout the shift to meet the customer’s demands. -Drive out inefficiencies for the shift by constantly coaching team. -Implemented training to minimize losses in picking and replenishment downtime for weekend shift. -Provide guidance on labor planning and attaining team goals in an ever-changing, fast paced environment. -Complete online timekeeping and payroll submissions and coordinate yearly vacation plan for 167 associates plus shift management. -Monitor and report on key performance indicators to ensure the team achieves and when possible exceeds set targets. -Implement new ways of leading and motivating employees to achieve cultural change and increase productivity. -Ensure all procedures are followed in accordance to the Occupational Safety and Health Administration (OSHA), accident/incident reporting. -850,000 sq ft automated warehouse -Utilize SAP to manage business.

Senior Operations Supervisor

• Jul 2016 - Apr 2017

-Improved what was once the worst shift in building to the best in safety and productivity.Most improved shift.-Operations analyst for night shift operations.-Resource to all teams including Operations, inventory, and Quality.-Mentor 4 supervisors and 5 leads to communicate and collectively guide all areas to successfully complete shift between inbound, outbound, casepick, mso, and transportation for a shift of 200+ associates.-Manage transportation department to keep an even flow of traffic between outbound, inbound, and over the road drivers.-Solve warehouse related customer issues.-Lead shift meetings -Carry out corrective actions needed to improve overall shift performance.-Update senior leadership team including consumer directors during 7am and 7pm conference call answering to shifts plans, pros and cons.- Present process improvements to operations manager to drive across 4 shifts.-Drive cost savings in operations.Recommend terminations to HR when all other options have been exhausted.-Monitor hazmats through SAP while also monitoring operations through Warehouse systems RTCS and redprairie.-Train new supervisors and new managers.Recruit, interview, and hire at the regional HR office.P&G start up; building consolidation; Sandoz start up.-Performance lead to many other offers to support other sites.

Supervisor of Outbound

• Apr 2016 - Apr 2017

Supervised the daily production schedule in order to allocate sufficient resources to accomplish daily work load and ensure timely shipment of product.Meet strict time frame in an environment where failure is zero tolerence. Coached team on safety,allocated work, monitored productivity, and procured resources to facilitate staff performance, ensuring high standards of quality, accuracy, housekeeping, merchandise damage minimization.Determined appropriate procedures for filling merchandise orders and for storing merchandise. Implemented procedures and monitored adherence, efficiency and cost effectiveness of the procedures and recommends changes.In conjunction with Operations Manager, carries out disciplinary actions or recommends termination of employment as appropriate.Monitor hazmats through SAP.Performance led to additional responsibilities.

Supervisor of Inbound/Returns and Mso

• Jul 2013 - Apr 2017

During start up of a high volume customer response network I:Coordinated the smooth flow of merchandise from the receiving department to outbound departments and CRN.Developed working relationships with Dhl and MSO Operations managers and supervisors to ensure all needs were met in priority order.Maintained clean docks and documented any defective items received from other warehouses.Maintain returns process and procedures.Responsible for production of Dhl to MSO.Ensure that associates are following safety procedures while being efficient.Drove Mso misses for night shift MSO down by 30%.Pushed quality of mso delivery to 100% by pushing training and processes.Pushed processes to minimize inventory errors through regular audits.Shift was top in productivity in building during my tenure as supervisor for both inbound and MSO. Mentored 1 training supervisor, 2 administrative assistants, 1 Mso Lead, 1 Inbound lead, 1 quality lead, 1 floor lead, 1 trainer, and 5 inventory associates to promotions during tenure as supervisor. Performance led to additional responsibilities.

Quality/Inventory Control Lead

• Jan 2013 - Jul 2013

Responsible for warehouse inventory maintenance and reconciliation on a daily basis. Multitasking, Analyzing, Troubleshooting, Research, training, process improvement, coaching and development, cycle counting, slotting, Quality work, Adjustments, Record keeping/tracking, reports and staying organized. Explaining expectations and inventory/quality to floor associates and management team in p&g network. standards observing (BBS observations), understanding and resolving many issues at the same time. Performance led to promotion.

Group lead Coordinator/ Tasker/ Transportation coordinator

• Aug 2012 - Jan 2013

In a 1.7m square foot facility, run shift meetings set daily goals and keep team informed of hourly progress. Monitor multiple computer screens, factory conveyor, phone, and floor to run operation efficiently while cooperating with p&g request and co-contracting company. Tracking and maintaining a productive shift while also completing any special assignments given by operations manager or p&g site leader. Scheduling live loads/live unloads to meet LRDTs while also managing late live loads/unloads and keeping customer and carriers informed. Make neccessary adjustments in assignments and staffing to acheive daily goal while also enforcing SOPs and holding staff accountable. Effectively delegate responsibilities to acheive goals. Retrain team on floor and supervisors on system when it is needed. Observe (LMS observation/BBS observation), coach and develop team to success. Keep team informed on safety and quality. Tweaked the manuel slide and cross dock process and saved the building $142,350.00 in labor across 4 shifts. Update all summary reports and collect teams paperwork to be turned in to upper management. Performance led to additional responsibilities.

General Manager/Regional Trainer

• Nov 2009 - Oct 2012

-In Georgia's busiest little caesars I accounted for financial transactions and prepared bank deposits. -Generated and implemented new ideas for sales increase. -Increased sales of Albany area by 20%. Insured good customer service was provided to all customers. -Chosen by franchise owner and District manager to train assistant district manager.-Trained director of HR of Albany and Florida area.-CrossTrained all employees and upcoming management on proper procedures.-Scheduling to best fit the expected business daily. -Balancing labor under 15% to fit weekly sales. -Tracked inventory to prevent any improper use of company goods. -Enforcing all quality control food policies.-Hiring staff, Orientation, developing Associates in a manor where most became managers themselves. -Also recruiting quality help from the Albany and Florida area. -Under my leadership 7 associates were promoted to management roles.

Assistant Manager

• Oct 2009 - Nov 2009

Shift leader

• Aug 2009 - Sep 2009

Crew Member

• Jul 2009 - Aug 2009

Customer Service Representative

• Jan 2008 - Feb 2009

Working in a fast environment giving directions to hundreds of customers of different races, dialects, and attitudes on daily basis. Working in a fast environment giving directions to hundreds of customers of different races, dialects, and attitudes on daily basis.