Eddie Farrell
Senior Fraud Team Manager at IP Services, Inc.- Claim this Profile
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Bio
Andrew Canfield
Eddie is a believer. I worked alongside Eddie in a team leadership role at IP Services. During this time I observed the transformative power of Eddie’s belief that his direct reports, peers, company, and client service product could be excellent. He conscientiously sought opportunities to boost my confidence, because he believed my contributions were important and impactful. I admire Eddie’s optimism because it is rooted in his collective belief his colleagues can achieve remarkable results. And speaking of remarkable, I wish I believed I could grow a beard half as remarkable as his! Eddie’s disposition toward believing a better future state is possible earns him my recommendation.
Andrew Canfield
Eddie is a believer. I worked alongside Eddie in a team leadership role at IP Services. During this time I observed the transformative power of Eddie’s belief that his direct reports, peers, company, and client service product could be excellent. He conscientiously sought opportunities to boost my confidence, because he believed my contributions were important and impactful. I admire Eddie’s optimism because it is rooted in his collective belief his colleagues can achieve remarkable results. And speaking of remarkable, I wish I believed I could grow a beard half as remarkable as his! Eddie’s disposition toward believing a better future state is possible earns him my recommendation.
Andrew Canfield
Eddie is a believer. I worked alongside Eddie in a team leadership role at IP Services. During this time I observed the transformative power of Eddie’s belief that his direct reports, peers, company, and client service product could be excellent. He conscientiously sought opportunities to boost my confidence, because he believed my contributions were important and impactful. I admire Eddie’s optimism because it is rooted in his collective belief his colleagues can achieve remarkable results. And speaking of remarkable, I wish I believed I could grow a beard half as remarkable as his! Eddie’s disposition toward believing a better future state is possible earns him my recommendation.
Andrew Canfield
Eddie is a believer. I worked alongside Eddie in a team leadership role at IP Services. During this time I observed the transformative power of Eddie’s belief that his direct reports, peers, company, and client service product could be excellent. He conscientiously sought opportunities to boost my confidence, because he believed my contributions were important and impactful. I admire Eddie’s optimism because it is rooted in his collective belief his colleagues can achieve remarkable results. And speaking of remarkable, I wish I believed I could grow a beard half as remarkable as his! Eddie’s disposition toward believing a better future state is possible earns him my recommendation.
Experience
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IP Services, Inc.
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Information Services
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1 - 100 Employee
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Senior Fraud Team Manager
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Sep 2017 - Present
Focuses on supporting staff and mentoring Assistant Managers to develop best practices for subject matter training & employee engagement. Oversees team management at the operational level regarding resource allocation, scheduling, project assignments, and performance assessment.
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Fraud Prevention Manager
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May 2014 - Sep 2017
Manage service level agreement (SLA) targets within staffing and shift constraints while continuously improving daily work allocation to ensure the effective use of resources in order to exceed client expectations.
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Fraud Analyst
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Mar 2012 - May 2014
Analyze large data sets to monitor trends and deep dive to detect new and existing fraud patterns.Proactively investigate potential risk, leveraging customer history/reputation via SQL queries and other data mining techniques to obtain chargeback information, purchase patterns, locations, account details and payment instrument consistency.
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Erie Business Center
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Higher Education
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1 - 100 Employee
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Information Technology Instructor
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Jan 2009 - Sep 2010
Create\edit daily lesson plans, policy compliance and discipline. Various courses taught on creative writing, grammar, computer hardware, networking and Microsoft Access. Create\edit daily lesson plans, policy compliance and discipline. Various courses taught on creative writing, grammar, computer hardware, networking and Microsoft Access.
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James Properties, INC
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United States
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Property Manager
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Aug 2006 - Aug 2010
Organize maintenance and security teams, maintaining tenant numbers at maximum occupancy, hiring and training new employees, supply ordering, and clerical operations. Organize maintenance and security teams, maintaining tenant numbers at maximum occupancy, hiring and training new employees, supply ordering, and clerical operations.
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Education
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2000 - 2005
Pennsylvania State University-Erie Campus
Bachelor of Arts (B.A.), English Language and Literature/Letters -
2006 - 2009
Erie Business Center-Erie
Associate of Arts and Sciences (A.A.S.), Information Technology
Community
