Eddie Callais

Outside Sales Manager at EATEL Business
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Location
Larose, Louisiana, United States, US

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5.0

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James Callahan

Eddie is dedicated to excellence in everything he does. I worked with Eddie as he advanced through several positions and he was always focused on doing great work while ensuring that timelines were met. He exhibited this diligence whether he was managing a project or completing a task. Eddie’s very personable and has developed into a great leader who understands the importance of communication in his relationship with his team. Accordingly, I strongly recommend Eddie as both a team member and a leader.

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Experience

    • India
    • Consumer Services
    • Outside Sales Manager
      • Jan 2021 - Present

      Lead an outside sales team across the River and Bayou Regions of Louisiana. We focus on solving technology challenges for businesses by bringing relevant and innovative solutions to each client’s specific needs. We pride ourselves on understanding the region’s economics and bringing cost effective solutions to the table.

    • Major Account Manager
      • Jan 2017 - Jan 2021

    • Enterprise Services Delivery Manager
      • Jan 2014 - Jan 2017

      The purpose of my position is to provide our most valuable and strategic customers at Vision with the highest level of support, response, and resources to best secure a long term business partnership as their technology needs continue to evolve. The core elements of my role are focused on relationship management, revenue retention and emerging service adoption, and as a point of escalation for chronic repair or customer satisfaction challenges. Further, this role will also involve establishing Eatel/Vision’s stake in the Vision market by participating in local business organizations, community and business events, etc. Show less

    • Business Services Manager
      • Mar 2013 - Jan 2014

      I manage all of the business service techs for Vision Communications and EATEL. I work closely with our Sales team to help engineer and sell communication solutions for our business customers. I am involved with many business organizations in the community which allows me to network and build relationships with our business customers. This job also enables me to prepare proposals and negotiate contracts.

    • Installation & Repair/Safety Manager
      • Apr 2012 - Mar 2013

      I managed a group of technicians who installed voice, video, data, and security services. I was also responsible for overseeing Vision's Safety policy by serving as chairman of the safety committee. Additionally, I was tasked with heading up restoration activities in the event of a hurricane. It was my responsibility to review this disaster recovery plan and to ensure that it was executed in the time of a disaster.

    • Installation & Repair Supervisor
      • Sep 2010 - Apr 2012

      I supervised a group of technicians who installed voice, video, data, and security services. I also had the opportunity to work closely with the marketing department on product development.

    • Network Engineer
      • Apr 2008 - Sep 2010

      I was responsible for the delivery of all of the video content and Broadband service. This position gave me opportunities to engineer many projects as we moved into a digital age. I had the opportunity to budget for these projects and negotiate with vendors for the procurement of materials as well.

    • Main Plant Technician
      • Jun 2006 - Apr 2008

      I was responsible for maintaining and activating the HFC plant. I was also able to design plant extensions.

    • Indonesia
    • Advertising Services
    • Construction Leaderman
      • Aug 2004 - Apr 2006

      I was responsible for installing extensions on the HFC network. This included both aerial and buried routes. I operated heavy machinery such as backhoes, trenchers, plows, and directional boring machines. I was responsible for producing as built drawings and the tracking of the material installed. I was responsible for installing extensions on the HFC network. This included both aerial and buried routes. I operated heavy machinery such as backhoes, trenchers, plows, and directional boring machines. I was responsible for producing as built drawings and the tracking of the material installed.

    • Various positions
      • Jul 1996 - Aug 2004

      I worked in the maintenance department, construction department, and plant department. All of these positions involved working on a copper and fiber network. I worked in the maintenance department, construction department, and plant department. All of these positions involved working on a copper and fiber network.

Education

  • Leadership Lafourche
    2012 Graduate of Leadership Lafourche
    2011 - 2012
  • Nicholls State University
    Accounting and Business/Management
    1994 - 1996

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