Experience

Solv Wellness, LLC

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Marketing Automation Manager

  • Apr 2022 - Present



Team ITG

• United Kingdom
• Advertising Services
• 700 & Above Employee

• Marketing Automation Specialist

  • Feb 2021 - Apr 2022



Bayer

• Chemical Manufacturing
• 700 & Above Employee

• Salesforce Marketing Cloud Specialist

  • Aug 2019 - Feb 2021

  • Work with internal marketing teams and creative agencies to plan, develop, test, and executemulti-variant, deadline-driven email campaigns in Salesforce Marketing Cloud using JourneyBuilder• Create, update, maintain, and organize large volume subscriber lists, data extensions, publicationlists, and digital content across multiple business units• Create custom and pre-built reporting on email campaigns (status and outcomes) to variousstakeholders, providing both objective and subjective insights on results using Automation Studioand Analytics Builder• Work with website development teams to connect web forms to data extensions using API calls Show less

• Digital Marketer

  • Jan 2017 - Aug 2019

  • Project Manager for website redesigns and restructurings with budgets from $10k-$50k as well asinternal support projects coordinated through JIRA• Responsible for updating 165+ page radiology website using Drupal 8 CMS• Mentored 2 help desk colleagues to optimally run and manage the IT Marketing help desk queue.• Channel/Business Manager for 20+ YouTube and Facebook accounts for both pharma andconsumer product brands.• Liaison for offshore development team supporting various .NET/Cold Fusion applications Show less

• Help Desk Lead

  • Sep 2015 - Jan 2017

  • Solely resolved an average 250 ticket incidents per month through HP Service Manager.• Reduced help desk ticket queue from over 70 active tickets down to 12 in 2 months.• Solely resolved an average 250 ticket incidents per month through HP Service Manager.• Registered and configured domains through an internal internet and resource asset managementsystem for all Bayer digital assets.• Created monthly ticket system KPI reports to evaluate the efficiency of the Marketing & Salesticket queue. Tracking data includes: ticket types, ticket volume, SLA evaluation, aging analysis,and survey data. Show less



SuperInterns.com

• United States
• Human Resources Services
• 1 - 100 Employee

• IT Intellect

  • Feb 2015 - Aug 2015

  • Increased website speed by 20% in 2 weeks making optimizations through Wordpress. • Resolved issues with company email system saving over $330 and hours of systemdown time. • Resolved tech issues for over 40 interns within the company. • Assisted a team in transitioning the company's website over to a new hosting company • Increased website speed by 20% in 2 weeks making optimizations through Wordpress. • Resolved issues with company email system saving over $330 and hours of systemdown time. • Resolved tech issues for over 40 interns within the company. • Assisted a team in transitioning the company's website over to a new hosting company