Social Worker

• Jan 2023 - Present

Program Coordinator

• Sep 2021 - Apr 2022

•Coordinated with weekly training sessions and assisted newcomers’ settlement and community engagement skills which served 500 individuals and families on English literacy, computer skills, and social events involvement • Coordinated 4 community engagement projects (anti-racism and immigration law film forum, photo gallery of Asian heritage, patchwork quilting, children’s art program) for clients from multicultural backgrounds and managed client database, which served more than 1000 individuals •Produced 3 project exhibition videos for marketing and wider community engagement with 3000 viewing •Coordinated with the Textile Museum of Canada on the printing and dyeing program (4 sessions), which was on exhibition from June to September 2022 and attracted 2000 visitors Show less

Translator and Interpreter

• Jun 2021 - Sep 2021

•Translated subtitles of a MOOC class (40 sessions) related to dementia from English to Chinese for expanding the accessibility of free online education for healthcare professionals. •Translated subtitles of a MOOC class (40 sessions) related to dementia from English to Chinese for expanding the accessibility of free online education for healthcare professionals.

Social Worker

• Jan 2021 - Jun 2021

•Conducted 10 caseloads independently including psychosocial assessment and therapy sessions for inpatient clients in General Surgery Unit; facilitated family meetings with multidisciplinary team for discharge planning and continuous health services; made referrals to local community and service agencies for after-surgery care resources •Monitored electronic patient record system and social work services notes for future references; worked as hospital liaison with Red Cross China for serious illness case referral for charity funding and social support •Designed and conducted 30 art-based group activities (pain management, self-acceptance, peer and family relationships) which served 1200 inpatient children and families; designed and delivered 20 mental health workshops and to health care workers (mindfulness and art-based relaxation, interprofessional collaboration) •Oversaw 15 social work students on hospital social work services which was highly recognized by the head physician and nurse •Participated as the project leader and recognized as the best project in a social service program competition among 40 organizations and was reported by more than 30 news agencies Show less

Teaching Assistant

• Jun 2020 - Aug 2020

•Assisted teaching activities including class facilitation, student engagement, filed trip organization, and learning outcomes evaluation in an international pre-school for children aged 2-6 •Coordinated with student admission, social media management, safety assessment, curriculum development, and parents’ conferences •Assisted teaching activities including class facilitation, student engagement, filed trip organization, and learning outcomes evaluation in an international pre-school for children aged 2-6 •Coordinated with student admission, social media management, safety assessment, curriculum development, and parents’ conferences

Service Worker

• Aug 2018 - Jul 2019

•Provided health promotion for a residential program for people with special needs through daily care, emotional support, and skill enhancement service for a whole year, which successfully supported residents’ emotional regulation, community engagement, and interpersonal relationships, which served more than 100 residents •Collaborated with individuals with special needs at mosaic art studio 2 days every week to improve their skill learning and social engagement •Coordinated with the annual fundraising gala and community gathering for wider community engagement and program sustainability Show less

Program Manager

• Sep 2016 - Aug 2018

•Proposed program development and sustainability plan to the board of management regarding fund diversity, local community engagement, and service expansion •Oversaw client database and program evaluation using a pre- and post- intervention test which showed an increase of self-acceptance level among 85% of 250 service users. •Engaged multiple stakeholders throughout the program by arranging regular meetings including municipal government, school board, social service organizations, social work association, community centres, foundations, and news agencies, which promoted interprofessional collaboration and addressed program barriers •Oversaw and supervised a team of 20 volunteers in 2 schools on the topic of healthy living, and monitored program fund (400,000 RMB) Show less

Social Worker

• Sep 2015 - Aug 2016

•Led a team of 10 life education facilitators and managed project fund (200,000 RMB) •Coached 60 life education activities for 150 students in Grade 3 which embedded original teaching materials and tools including storytelling, film appreciation, craft making, and interactive games •Provided 50 individual and family therapy sessions for students and their families •Co-designed 4 textbooks on life education and are currently being used in the classroom •Collaborated with 10 children’s social service organizations and business companies on free movie series which attracted 200 students and 50 volunteers, which was reported by more than 25 news agencies Show less