Experience

CLS Group

• United States
• Financial Services
• 400 - 500 Employee

• Board Of Directors

  • May 2019 - 4 years 8 months

  Independent Non-Executive Board member focusing on technology oversight and strategy (Chairperson for Technology and Operations Committee and member of Audit and Finance Committee).



Gartner

• United States
• Information Services
• 700 & Above Employee

• Vice President - Executive Partner

  • Jan 2017 - 7 years

  Greater Chicago Area Gartner Global Enterprise Account Division: Responsible for providing advisory, coaching, and consulting services to C-Suite clients with a focus on IT, digital strategy, and business/technology transformation.



Citi

• United States
• Financial Services
• 700 & Above Employee

• Managing Director - Chief Information Officer

  • Apr 2012 - Mar 2016

  Baltimore, Maryland Area OneMain Financial (aka Citi Financial) is the largest community based consumer finance company in North America with 1400+ branches providing personal loan, auto loan and insurance protection solutions. This Managing Director role was a member of OneMain’s senior management group reporting to the CEO and was responsible for all areas of technology management (strategy, architecture, development, and support). Leadership accomplishments included: • Defining a 3 year strategic plan for… Show more OneMain Financial (aka Citi Financial) is the largest community based consumer finance company in North America with 1400+ branches providing personal loan, auto loan and insurance protection solutions. This Managing Director role was a member of OneMain’s senior management group reporting to the CEO and was responsible for all areas of technology management (strategy, architecture, development, and support). Leadership accomplishments included: • Defining a 3 year strategic plan for modernizing technology to support the business transformation program. • Implementing a new IT operating model which improved IT delivery processes, software development methods, infrastructure support models and administration practices. • Creating a new IT culture to improve the relationship, trust and partnership with the business. • Reducing IT run the business expenses by 20% by reengineering support processes, rationalizing software usage, and implementing delivery process improvements. • Successfully implementing a new originations, underwriting and servicing system in 1400 branches across the US and Canada. • Implementing an IT and Business Enterprise Architecture practice • Leadership team member facilitating the sale of the company to Springleaf Financial Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• CTO - Global Head of Software Delivery and Architecture

  • Feb 2009 - May 2011

  Mettawa, Illinois Reporting to HSBC’s Global Head of Services and Technology this role was responsible for HSBC’s global software delivery organization (development, deployment and support) and the Enterprise Architecture function (Software, Infrastructure, Data and Business/IT Process Management) supporting the retail, commercial, insurance, corporate, and digital banking units. Global budget responsibility for all software related expenses and global resource management responsibility for employees located in… Show more Reporting to HSBC’s Global Head of Services and Technology this role was responsible for HSBC’s global software delivery organization (development, deployment and support) and the Enterprise Architecture function (Software, Infrastructure, Data and Business/IT Process Management) supporting the retail, commercial, insurance, corporate, and digital banking units. Global budget responsibility for all software related expenses and global resource management responsibility for employees located in 30+ development centers across 12+ major countries including: US, Canada, UK, India, Hong Kong, Malaysia, China, Brazil, Mexico, Argentina, UAE, and Egypt. Major responsibilities: • Member of the HSBC’s Steering Committee responsible for implementing a Global Transformation program to align Business Product, Process and IT Strategies. • Senior IT Executive responsible for providing Transformation Program updates to the HSBC’s Holding Board and the Group’s Management Committee. • Created, executed and delivered the Group’s global software and data strategy. • Created and managed the Group’s Business and IT Enterprise Architecture strategy. • Responsible for a multi-year program to globally standardize software platforms. • Member of HSBC’s Senior Executive team and served as a Board member on multiple HSBC business units. • Oversight responsibility for all software related Operational Risk and Internal Audit reviews.

• CTO - Global Head of HSBC Strategic Systems and Architecture

  • Aug 2006 - Feb 2009

  Mettawa, Illinois Responsible for developing HSBC’s Retail Banking technology strategy, leading the Enterprise Architecture function, developing the bank’s strategic software solutions (including digital) and managing the Group’s Center Of Excellence Technology Centers (US, Canada, India, China, Brazil, Malaysia, and Egypt). • Senior IT Executive on the Group’s Business Transformation Steering Committee • Created a revised HSBC software manufacturing strategy and organization structure (Software House)… Show more Responsible for developing HSBC’s Retail Banking technology strategy, leading the Enterprise Architecture function, developing the bank’s strategic software solutions (including digital) and managing the Group’s Center Of Excellence Technology Centers (US, Canada, India, China, Brazil, Malaysia, and Egypt). • Senior IT Executive on the Group’s Business Transformation Steering Committee • Created a revised HSBC software manufacturing strategy and organization structure (Software House) which operationally transformed strategic software development units across the bank into a collaborative and cohesive operating team responsible for developing next generation software products aligned to a global business transformation strategy. Strategic software areas included: credit cards, core banking, risk, data management, collections, digital/internet, and utility services (imaging, workflow, messaging, and developer desktop). • Developed and managed HSBC’s Enterprise Architecture strategy. • Served as Chief Executive of HSBC’s internal digital software company.

• CIO - Global Head of Group Consumer Finance Systems

  • Jan 2002 - Jul 2006

  Mettawa, Illinois Responsible for developing HSBC’s technology strategy for Global Consumer Finance which included: credit cards (Bank Card and Private Label), personal loans, risk, originations, underwriting and collections. • Senior IT Executive on the Group’s Consumer Finance Management Board • Responsible for integrating and merging legacy HSBC and newly acquired Household International Consumer Finance technology departments and systems. • Led and managed a global strategy to convert the bank’s… Show more Responsible for developing HSBC’s technology strategy for Global Consumer Finance which included: credit cards (Bank Card and Private Label), personal loans, risk, originations, underwriting and collections. • Senior IT Executive on the Group’s Consumer Finance Management Board • Responsible for integrating and merging legacy HSBC and newly acquired Household International Consumer Finance technology departments and systems. • Led and managed a global strategy to convert the bank’s credit card (100+ million accounts) and collections technology from a disparate set of internal and 3rd party systems to a global standard system which enabled standardizing product offerings and aligning back office operation processes .



Household International

• Financial Services
• 100 - 200 Employee

• Multiple Management Positions

  • Mar 1982 - Jan 2002

  Prospect Heights, Illinois Held various leadership positions related to technology management of Core Banking, Consumer Lending, Credit Card, Mortgage, Customer Information Systems, Corporate Applications (G/L, HR and AP), Treasury, Remittance, Payments, Risk and Utilities (imaging, statements, and desktop development) • Senior IT leader assigned to partner with the business to develop a new US regional banking strategy and supporting technology strategy. Participated in the acquisition and integration of 6 large… Show more Held various leadership positions related to technology management of Core Banking, Consumer Lending, Credit Card, Mortgage, Customer Information Systems, Corporate Applications (G/L, HR and AP), Treasury, Remittance, Payments, Risk and Utilities (imaging, statements, and desktop development) • Senior IT leader assigned to partner with the business to develop a new US regional banking strategy and supporting technology strategy. Participated in the acquisition and integration of 6 large regional Savings and Loan institutions and the integration of four state chartered industrial banks. • Director of HFC Consumer Finance technology and was responsible for creating, developing and deploying a major generational release of HFC’s technology solutions used across its 1000+ branches and service centers. • Developed and implemented an India offshore development model • Served as Household International’s sponsored representative in OSF (Open Software Foundation) and served on multiple Customer Advisory Councils for technology companies. Show less



Unisys

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technology Business Systems Manager - Banking Systems

  • 1979 - 1982

  Oakbrook, Illinois Responsible for managing the implementation of Retail, Commercial and Corporate software applications into Retail Banks across the midwest region of the United States.