Eric Pratt
Jira Admin / Productivity Tool Consultant at Various Clients`- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Atlassian Certified in Managing Jira Cloud Projects (ACP 620)
AtlassianJul, 2022- Oct, 2024 -
Atlassian Certified in Managing Jira Data Center Projects (ACP-610)
AtlassianJul, 2022- Oct, 2024 -
Certified Beer Server
Cicerone® Certification ProgramOct, 2019- Oct, 2024 -
Certified Beer Judge
Beer Judge Certification ProgramJan, 2016- Oct, 2024 -
Advanced Certified ScrumMaster (A-CSM)
Scrum AllianceDec, 2018- Oct, 2024 -
Certified Scrum Master
Scrum AllianceNov, 2012- Oct, 2024 -
SAFe 4.0 Advanced Scrum Master
Scaled Agile, Inc.Mar, 2017- Oct, 2024 -
Pragmatic Marketing Certified - Level Three
Pragmatic Marketing
Experience
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Various Clients`
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IT Services and IT Consulting
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100 - 200 Employee
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Jira Admin / Productivity Tool Consultant
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May 2021 - Present
• Grew company revenue by 15 - 35% each year and decreased average project completion times by 10 - 15% in 2023. • Managed a diverse array of client projects simultaneously, prioritizing tasks, resolving blockers, and proactively mitigating risks to consistently meet or exceed project deadlines. • Conducted client consultations to gather project requirements, ensuring clear and concise project scopes that aligned with client expectations and objectives. • Fostered strong client relationships through transparent communication, including regular check-ins and timely updates on project progress and roadmaps. Show less
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Stalworx
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Madison, Wisconsin, United States
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Owner
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Jan 2023 - Present
We are the leading Atlassian consulting company dedicated to transforming your team's workflows into efficient processes within Jira Software and Service Management. With a wealth of experience and extensive knowledge of industry best practices, we take pride in crafting bespoke solutions tailored to your business' unique needs. We are the leading Atlassian consulting company dedicated to transforming your team's workflows into efficient processes within Jira Software and Service Management. With a wealth of experience and extensive knowledge of industry best practices, we take pride in crafting bespoke solutions tailored to your business' unique needs.
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Delta Beer Lab
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United States
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Food and Beverage Services
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1 - 100 Employee
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Assistant Brewer
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Sep 2020 - Apr 2021
- Managed and executed the brewing, fermentation, and packaging processes, consistently delivering high quality products. - Maintained a high standard of cleanliness and upkeep for fermentation tanks, kegs, and draft lines within the brewery, ensuring optimal brewing conditions. - Played an integral role in operating and supporting the canning line, contributing to efficient packaging with minimal product loss. - Efficiently managed beer delivery operations for the Madison area, ensuring timely and accurate deliveries to meet customer demands. - Engaged with patrons as a knowledgeable bartender in the brewery taproom, offering expert recommendations on beer selection and enhancing the overall guest experience. Show less
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Karben4 Brewing
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United States
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Food & Beverages
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1 - 100 Employee
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Cellarperson
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Jul 2020 - Sep 2020
- Worked in the cellar to clean and sanitize fermentation tanks. - Transferred beer to brite tanks and carbonated or added adjuncts. - Kegged and canned beers - Worked in the cellar to clean and sanitize fermentation tanks. - Transferred beer to brite tanks and carbonated or added adjuncts. - Kegged and canned beers
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Lumos Labs (Lumosity)
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San Francisco Bay Area
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Senior Technical Project Manager
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Feb 2018 - Sep 2019
• Rebuilt company-wide agile processes to address organizational challenges, resulting in 20% faster feature delivery times and 2 week shorter development cycles. • Collaborated closely with leadership to identify and tackle major strategic initiatives to enhance cross-team communication and collaboration. • Led portfolio of company initiatives, building out roadmaps, mitigating risks, and removing blockers to deliver on time. • Rebuilt company-wide agile processes to address organizational challenges, resulting in 20% faster feature delivery times and 2 week shorter development cycles. • Collaborated closely with leadership to identify and tackle major strategic initiatives to enhance cross-team communication and collaboration. • Led portfolio of company initiatives, building out roadmaps, mitigating risks, and removing blockers to deliver on time.
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Autodesk
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United States
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Software Development
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700 & Above Employee
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Technical Project Manager
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Apr 2016 - Feb 2018
• Built quarterly and yearly roadmaps, strategically weighing customer and business goals to prioritize work. • Led Agile adoption initiative for a complex, cross functional product division, managing timelines and stakeholders. • Collaborated with teams to refine processes and procedures to increase delivery speed, transparency, and team satisfaction. • Built quarterly and yearly roadmaps, strategically weighing customer and business goals to prioritize work. • Led Agile adoption initiative for a complex, cross functional product division, managing timelines and stakeholders. • Collaborated with teams to refine processes and procedures to increase delivery speed, transparency, and team satisfaction.
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Digital Foundry, Inc.
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United States
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Software Development
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1 - 100 Employee
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Project Manager / Scrum Master
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Jun 2012 - Apr 2016
• Refined the agile culture within Digital Foundry and client teams, fostering an environment of continuous improvement, trust and transparency. • Managed project scope, risk, and timeline, ensuring the timely and cost-effective delivery of the client's vision. • Built a highly collaborative team environment with seamless cooperation among developers, designers, and QA professionals. • Proactively identified and swiftly resolved project roadblocks to maintain project momentum and productivity. Show less
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General Networks Corporation
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Sharepoint Specialist
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Feb 2012 - Jun 2012
-Provided technical support for client's internal Sharepoint(03,07,10) farm and managed Sharepoint features. -Assisted with Sharepoint training. -Assisted Customer's with Sharepoint issues and questions. -Worked on Sharepoint-related help desk tickets. -Provided technical support for client's internal Sharepoint(03,07,10) farm and managed Sharepoint features. -Assisted with Sharepoint training. -Assisted Customer's with Sharepoint issues and questions. -Worked on Sharepoint-related help desk tickets.
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Disney Media & Entertainment Distribution
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United States
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Entertainment Providers
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700 & Above Employee
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Business Intelligence Analyst
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Jun 2011 - Feb 2012
-Supported all operational reporting and metrics. -Performed testing for: -MicroStrategy Mobile Executive Dashboard for iPad -Infrastructure Upgrade -Created, compiled, and maintained documentation including support documents, developer notes, and project requirements. -Created spreadsheets and tracking documents for newly established Developer Change Advisory Board. -Worked with leading retailers to setup SFTP file transfer process. -Maintained data dictionary specific to table definitions for Business Intelligence data warehouses. Show less
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Union Bank
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United States
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Banking
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700 & Above Employee
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Network Security Intern
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Jun 2010 - Sep 2010
Audited internal security certification process and found opportunities for automation. Responsible for complete documentation of security certification. Automated process with Microsoft Office macros and VBS. Automated process took 75% less time to complete than doing the process manually. Audited internal security certification process and found opportunities for automation. Responsible for complete documentation of security certification. Automated process with Microsoft Office macros and VBS. Automated process took 75% less time to complete than doing the process manually.
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Education
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2007 - 2011
California Polytechnic State University-San Luis Obispo
B.S., Business-Information Systems
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