Experience

RMW Commerce

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• CEO and Founder

  • Feb 2019 - 4 years 11 months

  New York, NY To Accelerate Your Shift to Digital Channels - Direct to Consumer and Trade/Wholesale Here are a few reasons that companies all over the world work with RMW Commerce to help them plan and execute their digital initiatives: Your Management team is considering starting a new Direct to Consumer channel to augment its Retail business but needs to create a solid business plan to present to the Board. The Board has approved a major new digital initiative, but the leadership team is… Show more To Accelerate Your Shift to Digital Channels - Direct to Consumer and Trade/Wholesale Here are a few reasons that companies all over the world work with RMW Commerce to help them plan and execute their digital initiatives: Your Management team is considering starting a new Direct to Consumer channel to augment its Retail business but needs to create a solid business plan to present to the Board. The Board has approved a major new digital initiative, but the leadership team is unsure how to ensure the program delivers on its promises to investors. Delivering Clear, Measurable Business Outcomes Show less



MACH Alliance

• IT Services and IT Consulting
• 1 - 100 Employee

• Executive Advisory Board Member

  • Feb 2023 - 11 months



Pitney Bowes

• United States
• Software Development
• 700 & Above Employee

• Vice President Product Management, Commerce Services

  • May 2016 - Feb 2019

  Greater New York City Area Led global team of Product Managers focused on client retention and growth in a competitive Cross-Border eCommerce business representing over $400M in revenue. Responsible for the product direction of Borderfree and the eBay Global Shipping Program. * Hired and managed over 15 Product Managers around the globe to work with remote development teams in Dublin, Ireland and Tel Aviv., Israel. * Reduced implementation times by 40% by defining and bringing to market standard eCommerce… Show more Led global team of Product Managers focused on client retention and growth in a competitive Cross-Border eCommerce business representing over $400M in revenue. Responsible for the product direction of Borderfree and the eBay Global Shipping Program. * Hired and managed over 15 Product Managers around the globe to work with remote development teams in Dublin, Ireland and Tel Aviv., Israel. * Reduced implementation times by 40% by defining and bringing to market standard eCommerce platform connectors for Salesforce Commerce Cloud and SAP Hybris for Borderfree customers. * Improved checkout conversion by 4% by leading a cross-functional team in a complete redesign of the Borderfree checkout, responsible for accepting payments from buyers in over 220 markets, 12 languages and 15 payment methods. Show less



Tradeshift

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• CEO, Merchantry

  • Oct 2015 - Apr 2016

  Greater New York City Area Tradeshift is a SaaS-based cloud platform that connects buyers, suppliers, and all their processes in one place. Our vision is to connect every business in the world with one solution that evolves as you do. Joined Tradeshift via acquisition of Merchantry.



Merchantry, a Tradeshift Company

• Information Technology & Services
• 1 - 100 Employee

• CEO

  • Apr 2013 - Sep 2015

  New York, NY Promoted to CEO from VP Operations by the Board of Directors at Merchantry. Drove company to successful $30M acquisition by Tradeshift, the world's leading B2B supply chain collaboration platform. Led transformation of a company from a Professional Services revenue base to one driven by recurring SaaS subscription revenue. Built new management team and drove company to acquisition by Tradeshift in 2015. I am grateful to the Board, management team, employees and customers of… Show more Promoted to CEO from VP Operations by the Board of Directors at Merchantry. Drove company to successful $30M acquisition by Tradeshift, the world's leading B2B supply chain collaboration platform. Led transformation of a company from a Professional Services revenue base to one driven by recurring SaaS subscription revenue. Built new management team and drove company to acquisition by Tradeshift in 2015. I am grateful to the Board, management team, employees and customers of Merchantry who made it all happen. http://www.businesswire.com/news/home/20150811005369/en/Tradeshift-Accelerates-Market-Growth-Leadership-30M-Acquisition#.Vg2ZL49VhBd Merchantry helps large organizations successfully grow their e-commerce businesses by building, scaling and streamlining online marketplaces. Their PIM technology enables organizations to quickly connect to their suppliers, allowing them to manage millions of product SKUs and ensure consistent, accurate product information across multiple online channels. Merchantry was founded in 2004 to provide e-commerce integration technology to large retailers such as Amazon.com, Marks & Spencer, bebe, and others. Merchantry’s customers include PacSun, La Redoute and Modell’s Sporting Goods. The company’s major investors were Kite Ventures, Greycroft Partners, and e.ventures, with the first outside investment received in 2010.

• VP Operations

  • Jul 2012 - Apr 2013

  Greater New York City Area



Rick Watson

• Startup Advisor

  • Mar 2012 - Aug 2012

  New York, NY As a startup advisor, I provide the following types of analysis and recommendations to growing internet businesses: * Market planning and Strategy * Fundraising and acquisition process management * Partner program strategy and acquisition * Operational Excellence and Metrics



Barnes & Noble, Inc.

• United States
• Retail
• 700 & Above Employee

• General Manager, Marketplace

  • Feb 2011 - Aug 2012

  New York City Oversee the direction and operations of Barnes & Noble's Third-Party Marketplace within the ECommerce group. Barnes & Noble.com leverages the power of the Barnes & Noble brand to offer online customers the Web's premier destination for books, eBooks, magazines, toys & games, music, DVD and Blu-ray, video games, and related products and services.



ChannelAdvisor

• United States
• Software Development
• 500 - 600 Employee

• Director of Engineering

  • Sep 2009 - Dec 2010

  Morrisville, NC Oversaw all platform development for primary ChannelAdvisor product line, responsible for over $4B in GMV/year and 3,000 customers in a Software as a Service (SaaS) platform. $9M budget responsibility. Oversaw a department of 40 software professionals working on a distributed software platform spanning multiple data centers and over 100 servers. * Eliminated customer downtime for all 11 software releases / year across all product lines, improving customer satisfaction and employee… Show more Oversaw all platform development for primary ChannelAdvisor product line, responsible for over $4B in GMV/year and 3,000 customers in a Software as a Service (SaaS) platform. $9M budget responsibility. Oversaw a department of 40 software professionals working on a distributed software platform spanning multiple data centers and over 100 servers. * Eliminated customer downtime for all 11 software releases / year across all product lines, improving customer satisfaction and employee morale simultaneously. * Improved business value delivery of organization by over 20% by decreasing waste and increasing release cycle time from 5 weeks to 4 weeks. * Involved in requirements gathering, project management and integration of company’s largest customers, such as UnderArmour, Dick’s Sporting Goods, Calvin Klein, and eBags – interfacing with third-party consultants as necessary.

• Director of Product Management

  • Oct 2007 - Sep 2009

  Morrisville, NC Oversaw ChannelAdvisor product direction for its global line of products in the US, UK, and AU. Managed a group of 8-10 Senior Product Managers and over 40 software professionals. Responsible for entire product portfolio including strategy, market analysis, product introduction, ongoing improvements, and end of life. * Drove product enhancements to improve company revenue 44% Y/Y while managing a portfolio of global SaaS products responsible for $3B+ in annual customer GMV. *… Show more Oversaw ChannelAdvisor product direction for its global line of products in the US, UK, and AU. Managed a group of 8-10 Senior Product Managers and over 40 software professionals. Responsible for entire product portfolio including strategy, market analysis, product introduction, ongoing improvements, and end of life. * Drove product enhancements to improve company revenue 44% Y/Y while managing a portfolio of global SaaS products responsible for $3B+ in annual customer GMV. * Increased market responsiveness over 300% by successfully leading a team of product managers through the transition from Waterfall to an Agile-based SCRUM methodology - increasing the company’s release frequency from 3 to 11 times per year. * Increased Amazon revenue growth over 200% Y/Y for Marketplace product line by successfully managing a large, cross-functional effort to relaunch the company’s Amazon product offerings. ChannelAdvisor is now recognized by Amazon as its leading 3rd-party software integrator worldwide. * Formally launched an innovative Developer Network API platform, now used by over 200 developers, 1000 customers, and 500k web service calls daily. * Reduced organizational costs by 25% by successfully planning and executing a reorganization of Product Management and Engineering, while increasing department productivity and focus on company’s strategic priorities. * Increased client satisfaction significantly by successfully driving a year-long unification of company’s flagship application from multiple independent products into a single platform.

• Senior Product Manager

  • Mar 2004 - Sep 2007

  Morrisville, NC Managed product lifecycle for multiple ChannelAdvisor product lines, helping grow company revenue from $5M/year to $25M/year. * Launched ShoppingAdvisor, a product designed to help retailers increase revenue from comparison shopping engines like Google Product Search, Shopping.com and Shopzilla. Responsible for market definition, messaging, feature set, and overall business ownership. ShoppingAdvisor is now the most popular product in its category in the Internet Retailer 500 market… Show more Managed product lifecycle for multiple ChannelAdvisor product lines, helping grow company revenue from $5M/year to $25M/year. * Launched ShoppingAdvisor, a product designed to help retailers increase revenue from comparison shopping engines like Google Product Search, Shopping.com and Shopzilla. Responsible for market definition, messaging, feature set, and overall business ownership. ShoppingAdvisor is now the most popular product in its category in the Internet Retailer 500 market segment, generating over $10M/year in revenue. * Launched an entry-level ECommerce solution for eBay sellers looking to establish a website online.

• Engineering Team Lead

  • Apr 2001 - Mar 2004

  Morrisville, NC Designed and implemented the first versions of ChannelAdvisor’s Marketplace product, an inventory management system designed to help retailers sell their products on eBay, Amazon and other online marketplaces. * Worked extensively with the earliest versions of eBay and Amazon’s Developer APIs and guided their development to improve the experience of their partner community. * Conceived, designed, and implemented a reusable queue-based parallel processing framework used by 30+… Show more Designed and implemented the first versions of ChannelAdvisor’s Marketplace product, an inventory management system designed to help retailers sell their products on eBay, Amazon and other online marketplaces. * Worked extensively with the earliest versions of eBay and Amazon’s Developer APIs and guided their development to improve the experience of their partner community. * Conceived, designed, and implemented a reusable queue-based parallel processing framework used by 30+ ChannelAdvisor developers, over 100 processing services, and over 100 million work items per year. Still in use, and in its third version.



AuctionRover.com

• Software Engineer

  • Dec 1999 - Apr 2001

  Morrisville, NC AuctionRover.com was acquired by GoTo.com (itself then acquired by Yahoo) in April 2000, and later spun out as ChannelAdvisor in April 2001. * Designed and implemented an order processing system which handled millions of dollars in auction transaction volume annually. * One of the earliest developers working on a true multi-tenant SaaS application for a transactional ecommerce system designed for eBay powersellers.



Rogue Wave Software

• United States
• Software Development
• 1 - 100 Employee

• Software Engineer

  • Aug 1998 - Nov 1999

  Morrisville, NC * Designed and launched Tools.VC++, a marriage between Rogue Wave Software's Tools.h++ and Microsoft's MFC collection classes, simplifying the life of Unix developers transitioning to Windows programming. * Software infrastructure contributor on launch of Visual CASE product, the industry's first UML modeling tool built directly into Visual C++. * Worked with Microsoft's ATL, COM, MFC and Standard Template Library to deliver software solutions for Stingray Software, acquired by… Show more * Designed and launched Tools.VC++, a marriage between Rogue Wave Software's Tools.h++ and Microsoft's MFC collection classes, simplifying the life of Unix developers transitioning to Windows programming. * Software infrastructure contributor on launch of Visual CASE product, the industry's first UML modeling tool built directly into Visual C++. * Worked with Microsoft's ATL, COM, MFC and Standard Template Library to deliver software solutions for Stingray Software, acquired by Rogue Wave. Show less