Experience

The Capital Group
• United States
• Insurance
• 1 - 100 Employee
• Manager, Benefits Technology

  • Oct 2022 - Present


BenefitMall

• United States
• Insurance
• 700 & Above Employee

• Senior Business Operations Analyst

  • Sep 2014 - Present

  Towson, Maryland • Team lead establishing incoming EDI connections to accept x-12 5010 834 files from various payroll vendors. Responsibilities include testing new 834 EDI connections, communication with vendor business analysts to troubleshoot and debug production and prospective file feeds, ongoing maintenance and support existing file feeds • Partnered with Aetna Insurance Corporation and DC Healthlink to manage x-12 5010 834 and 820 file processes. This included custom reporting to both parties as well… Show more • Team lead establishing incoming EDI connections to accept x-12 5010 834 files from various payroll vendors. Responsibilities include testing new 834 EDI connections, communication with vendor business analysts to troubleshoot and debug production and prospective file feeds, ongoing maintenance and support existing file feeds • Partnered with Aetna Insurance Corporation and DC Healthlink to manage x-12 5010 834 and 820 file processes. This included custom reporting to both parties as well as reconciliation of enrollment and payment information • Partnered with the Benefitmall EDI team to develop, troubleshoot and document Aetna/DC HealthLink (exchange operations) as well as vendor connections • Regression testing of custom Benefitmall applications, including reporting potential bugs via JIRA to offsite IT resources • System analysis lead, with SaaS vendor, that included testing and design of complete vendor file processing dashboard, processing reports, customer error reporting and handling of new group setup and maintenance. • Transmission of 834 based enrollment files via Centerprise Data Integrator and TIBCO to various insurance carriers. Includes mappings for local source data to carrier data elements Show less