Achraf Ech-chafour

Fine Watch Specialist at Harding
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Contact Information
us****@****om
(386) 825-5501
Location
Sibiu, Sibiu, Romania, RO
Languages
  • English Professional working proficiency
  • French Professional working proficiency
  • Arabic Native or bilingual proficiency

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5.0

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t’s my pleasure to provide this letter of recommendation since I’ve worked closely with Achraf over the past Tow years, Achraf showed excellent communication skills and consistently exceeded company quotas. On a personal level, he’s charismatic and well-spoken, both qualities that have served him well in his role as sales associate been first time on-board was not difficult for Achraf as he did put great effort on him self to understand all the rules and regulation as the duty free shops operations, Achraf always eager to learn new things always initiative, Achraf did put so much effort in his product knowledge when it come to Fine watches and Fine Jewelry as i can say that he become expert, great closing technique He’s always ready to lend a helping hand to his teammates In closing, I’d like to restate my strong support for Achraf's application, I’m confident that he will surpass your expectations in this new role, Achraf is driven, self-confident, proactively helpful, and smart, and I know he will continue to find success in sales

I have worked with Achraf and I can say that it was a pleasure, very professional and with great work ethic and attitude, would recommend him for any front of house position!

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Credentials

  • CAPTAIN
    BREITLING
    Jun, 2021
    - Oct, 2024
  • Titanium / Silver / Connected
    TAG Heuer
    Jul, 2018
    - Oct, 2024
  • Tissot Academy
    Tissot SA
    Apr, 2018
    - Oct, 2024

Experience

    • United Kingdom
    • Retail
    • 400 - 500 Employee
    • Fine Watch Specialist
      • Jun 2021 - Present

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Customer Care Representative
      • Feb 2020 - Jun 2021

      - Work independently and handle multiple assignments/projects.- Resolving assigned customer requests within established service levels and balancing workload.- Assisting with customer access management and technical requests.

    • Fine Jewellery & Watch speacialist
      • Jun 2016 - Feb 2020

      • Execute all aspects of the authentication process by accuratelyidentifying coloured stones and diamonds using GIA evaluationtechniques as well as testing procedures used to determine preciousmetal purity.• Assist in all reporting and analysis projects as needed across events,campaigns, initiatives and projects related to the Watches & Finejewellery categories• Giving customers outstanding support by understanding their needs,recommending the right products, services and resolved customerissues as they arose.• Contribute to the success of brand image building moments ( Events)

    • Retail sales associate - Longines Watch Co. ltd & Tissot SA.
      • Oct 2015 - Mar 2016

      • Worked closely with International brands to ensure the implementation of excellent retail and visual merchandising guidelines to achieve and maintain brand awareness.• Strong sales and selling techniques – Understanding and highlighting the quality of products, listening to the customers’ needs through rapport and trust-building, whilst adapting to their personas to maximise and exceed sales performance.• Developed highly empathetic relationships and earned a reputation for delivering exceptional customer service by maintaining client loyalty through brand customer loyalty programs.• Loss prevention Management – Undergoing vigilant daily and annual inventory management systems to ensure stock management and loss prevention.• Demonstrated talent for communicating effectively with customers from culturally diverse backgrounds.

Education

  • Faculté Polydisciplinaire de Taroudant
    Business/Commerce, General
    2014 - 2015
  • Institut IQRAE Taroudant
    Bachelor of Commerce - BCom, Business/Commerce, General
    2010 - 2013

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