Spreek uur medeweker

• Feb 2023 - Present

Business Owner

• Jun 2020 - Jun 2022

Until recently, I was an owner of a mobile money company providing a selection of services to customers on a small scale, I am responsible for the general management within the company including hiring staff, manage their performance and management accounting. Until recently, I was an owner of a mobile money company providing a selection of services to customers on a small scale, I am responsible for the general management within the company including hiring staff, manage their performance and management accounting.

Volunteer

• Jan 2006 - Jun 2022

Tabitha Missions is an outreach initiative under The House on The Rock Church that is set up to respond to human social and psychological needs, focusing on poverty alleviation, health promotion and empowerment of widows, orphans, drug addicts and the vulnerable. My key responsibilities are to see to the welfare of beneficiaries assigned, counselling and follow up of beneficiaries to ensure growth, monitor the rehabilitation process of assigned beneficiaries, liaise with stakeholders towards empowering the beneficiaries. I also prepare detailed reports on the assigned cases, research and investigate as it applies to respective cases. Show less

Program Assistant

• Jun 2019 - Mar 2020

As member of the project support for Human Resource PersonnelTraining/Strategy, Marketing and Sales, Project management, Research and Consulting, I am responsible for organizing events, being the hostess for meetings and other needed project support including all administrative tasks As member of the project support for Human Resource PersonnelTraining/Strategy, Marketing and Sales, Project management, Research and Consulting, I am responsible for organizing events, being the hostess for meetings and other needed project support including all administrative tasks

Customer Service Representative

• Dec 2015 - May 2019

As a customer service representative, I was responsible for educating customers on products and services, functionalities, features and competitive advantage. Up and Cross sell products and Services (Telemarketing) to grow spend. I also ensure that key customer data is adequately captured, and prompt documentation of transactions is done. I collect data and information on customer care needs/issues. As a customer service representative, I was responsible for educating customers on products and services, functionalities, features and competitive advantage. Up and Cross sell products and Services (Telemarketing) to grow spend. I also ensure that key customer data is adequately captured, and prompt documentation of transactions is done. I collect data and information on customer care needs/issues.

Customer Service Representative

• Feb 2011 - Jun 2015