Ebru Ergenç

Jira Administrator at Olympic Entertainment Group
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Contact Information
us****@****om
(386) 825-5501
Location
Tallinn, Harjumaa, Estonia, EE
Languages
  • Türkçe Native or bilingual proficiency
  • İngilizce Professional working proficiency
  • Almanca Limited working proficiency

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Murat Ö.

Ebru'ya kariyer planlaması konusunda koçluk verdim. Beni aslında Trakya Üniversitesinde verdiğim bir eğitimde tanımıştı. Çok azimli disiplinli,hedef odaklı biri.Başarılı olacağından şüphem yok. Öğrenmeye açık, açık sözlü biri. Umarım karşısına hep iyi fırsatlar çıkar.Yolun açık olsun.

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Credentials

  • Anti Money Laundering and Counter
    Olympic Entertainment Group
    Jun, 2023
    - Nov, 2024
  • ITIL® Foundation Certificate in IT Service Management
    PeopleCert
    Mar, 2023
    - Nov, 2024
  • Google Fundamentals of Digital Marketing
    Google
    Feb, 2021
    - Nov, 2024
  • SAP EMEA INSPIRATIONAL SELLING PROGRAM 2017
    SAP
    Jul, 2017
    - Nov, 2024

Experience

    • Estonia
    • Entertainment Providers
    • 100 - 200 Employee
    • Jira Administrator
      • May 2023 - Present

    • Türkiye
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Atlassian Solution Consultant
      • Feb 2021 - Apr 2023

    • Türkiye
    • Software Development
    • 1 - 100 Employee
    • Product Analyst
      • Nov 2019 - Feb 2021

      Project scope and work plan preparation, follow-up, test Detailed analysis of customers feedbacks and work to introduce a relevant business planPrioritizing product improvements Market research and competitor analysis related to customer feedbackJira works follow-upCreating flowcharts of user journey for a related topicDetermining the scope and deadlines of custom projectsParticipating in sprint meetings with software developers to follow up issues on Jira Writing analyse documents using by the Confluence Show less

    • Corporate Account Manager
      • Dec 2018 - Nov 2019

      Presales activities such as product demo's, high qualified presentationsProve customer product concept with a product demoActivities to increase awareness of Kolay İKExtend and sell Kolay's payroll, personnel management, performance management, and shift management modules to the marketSales process trackingLead qualification Lead generationContract management

    • Türkiye
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Account Manager
      • Apr 2016 - Jan 2019

      Dissemination and sales activities of SAP products in the market SAP license and consultancy sales process management Customer relationship management and business development Follow-up of sales processes(with applications from Novaline subsidiary) that simplify SAP usage to customers using SAP ERP Dissemination and sales activities of SAP products in the market SAP license and consultancy sales process management Customer relationship management and business development Follow-up of sales processes(with applications from Novaline subsidiary) that simplify SAP usage to customers using SAP ERP

    • Türkiye
    • Information Technology & Services
    • 1 - 100 Employee
    • Information Technology Intern
      • Jul 2015 - Aug 2015

      IT internship IT internship

    • Türkiye
    • Telecommunications
    • 700 & Above Employee
    • Strategic Investment Planning Depatment Intern
      • Aug 2014 - Sep 2014

    • Türkiye
    • Consumer Services
    • 1 - 100 Employee
    • Support Engineer
      • Jul 2013 - Sep 2013

Education

  • Yeditepe Üniversitesi
    Master of Business Administration - MBA, İşletme ve Yönetim, Genel
    2021 - 2023
  • Trakya Üniversitesi
    Bachelor of Engineering (B.E.), Computer Engineering
    2012 - 2016
  • FMV Işık Okulları
    Primary School - High School
    1999 - 2012

Community

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