Ebru Dikbaş
Technical Account Manager at GlobalDWS Corporation- Claim this Profile
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English Full professional proficiency
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Spanish Elementary proficiency
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Turkish Native or bilingual proficiency
Topline Score
Bio
Credentials
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KNX Basic Course
EAE TechnologyMar, 2020- Oct, 2024 -
Effective Communication Strategies and Body Language
İstanbul İşletme EnstitüsüJan, 2017- Oct, 2024 -
Leadership and Business Management
İstanbul İşletme EnstitüsüJan, 2017- Oct, 2024 -
Management and organization
İstanbul İşletme EnstitüsüJan, 2017- Oct, 2024 -
Methods for Dealing with Difficult Customers
İstanbul İşletme EnstitüsüJan, 2017- Oct, 2024
Experience
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GlobalDWS Corporation
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Canada
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Account Manager
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May 2023 - Present
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EAE Technology
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Türkiye
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Export Sales Support & Business Development Specialist
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Mar 2020 - Oct 2022
•Involves and leads any business development projects that may be required to deliver the best customer experience •Developing potential customer portfolio using different channels and sharing it with the Sales team, •Supports the sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers, •Supports the preparation of technical/commercial offers based on customer specification requirements in coordination with the Sales team, •Negotiates the customer contract, and aligns them with EAE's procedures, •Performs the necessary research to obtain all certificates and documents required for exports, evaluates offers and completes the certification process, •Performs Salesforce management, provides control in the application for users to have a better experience, •Prepares and presents weekly and monthly reports to sales management, •Develop overall marketing and media strategies in line with EAE's objectives and translate the strategy into marketing action plans with specific goals across different channels and segments Show less
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Koçtaş Teknoloji Dış. Tic. Ltd. Şti.
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Türkiye
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Industrial Automation
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1 - 100 Employee
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Sales Engineer
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Apr 2018 - Mar 2020
Koctas Technology is the sole distributor of Meanwell, one of the best power supply manufacturers in the world, and the Samsung LED brand, which produces semi-finished products for the lighting industry, in Turkey. -Working with all targeted customers, including resellers, suppliers in the lighting, advertising and automation sector, and end customers in a specific area with significant volume potential to maximize new business -Creating weekly and monthly calling plans (including visit and phone call) for all potential customers -Providing after-sales technical support to the customers it is responsible for -To follow the financial balances of the customers it is responsible for -Organizing meetings with customers on their projects and presenting suitable product and price advantages -Preparing and presenting monthly and weekly sales reports to the Sales Manager Show less
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Inditex
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Spain
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Retail
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700 & Above Employee
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Retail Sales Representative
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Jan 2015 - Apr 2018
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Esan
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Türkiye
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Mining
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400 - 500 Employee
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Engineering Intern
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Aug 2017 - Sep 2017
Esan is one of Turkey's leading industrial mineral and metallic mineral producers and exporters. The factory undergoes partial revision every year in a 1-2 month period in order to speed up and improve the production process. In this process, I did a maintenance-repair internship at the factory and supported the whole process. -Maintenance-repair phases were organized. -All machine revisions in the factory were carried out in a controlled manner with the necessary materials. Esan is one of Turkey's leading industrial mineral and metallic mineral producers and exporters. The factory undergoes partial revision every year in a 1-2 month period in order to speed up and improve the production process. In this process, I did a maintenance-repair internship at the factory and supported the whole process. -Maintenance-repair phases were organized. -All machine revisions in the factory were carried out in a controlled manner with the necessary materials.
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Parkolay
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Türkiye
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Industrial Automation
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1 - 100 Employee
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Mechanical Engineering Intern
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Aug 2015 - Sep 2015
Aiming to create more living spaces, Parkolay is the Turkey's first "Automatic Parking Systems" manufacturer. I worked as an intern in the production and design process with the company's strong engineer team. I supported the entire design and development process using Autocad and Solid programs. I took an active role in the production planning and follow-up process. Aiming to create more living spaces, Parkolay is the Turkey's first "Automatic Parking Systems" manufacturer. I worked as an intern in the production and design process with the company's strong engineer team. I supported the entire design and development process using Autocad and Solid programs. I took an active role in the production planning and follow-up process.
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Education
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ILAC International College
Diploma of Education, Business Administration and Management, General -
Altınbaş Üniversitesi
Bachelor's degree, Mechanical Engineer