Experience

dilate

• Advertising Services

• Content Creator

  • Nov 2021 - Present

  Content creation and creative copy to provide an innovative call to action on various platforms for a range of companies. Content creation and creative copy to provide an innovative call to action on various platforms for a range of companies.



Kings Transport

• Australia
• Transportation/Trucking/Railroad

• Customer Service Representative

  • Aug 2014 - Aug 2019

  I provide a positive point of interaction with clients to ensure basic needs are met for a high quality service that reflects the company image. Resolves service problems by clarifying the customer's complaint through determining the cause of the problem before explaining the best solution to solve the problem. Providing follow up correspondence to ensure timely resolutions. I provide a positive point of interaction with clients to ensure basic needs are met for a high quality service that reflects the company image. Resolves service problems by clarifying the customer's complaint through determining the cause of the problem before explaining the best solution to solve the problem. Providing follow up correspondence to ensure timely resolutions.



Kidzucate Inc

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Marketing Volunteer

  • Apr 2016 - Aug 2017

  Volunteer position covering the Marketing and Social Media needs of Kidzucate Inc, a Non-Profit and Charity Organisation based in Perth, WA. Working towards implementing marketing strategies for current and future events as well as networking, incorporating symbolic thinking and correspondence. Volunteer position covering the Marketing and Social Media needs of Kidzucate Inc, a Non-Profit and Charity Organisation based in Perth, WA. Working towards implementing marketing strategies for current and future events as well as networking, incorporating symbolic thinking and correspondence.



TypeAura

• United States
• Design Services
• 1 - 100 Employee

• Marketing Communications Coordinator

  • Jun 2015 - Aug 2017

  Acted as a liaison between product management, sales, marketing, and the creative design team. Whilst effectively coordinating the development, design, approval, production, and distribution of marketing materials in partnership with the creative design team. Ensuring company brand identity is fluent across all developed mediums was top priority. Acted as a liaison between product management, sales, marketing, and the creative design team. Whilst effectively coordinating the development, design, approval, production, and distribution of marketing materials in partnership with the creative design team. Ensuring company brand identity is fluent across all developed mediums was top priority.



Rocket Results

• Mexico
• Marketing and Advertising

• Brand Development Manager

  • Jul 2015 - Jan 2016

  My role at Rocket Results focused on owning and managing all digital projects and marketing communications including eCommerce, social commerce and customer service, mobile commerce, digital marketing, usability best practice and partner relationship management. Working closely with the creative team I helped build an identifiable brand that carried a positive and trusting image. My role at Rocket Results focused on owning and managing all digital projects and marketing communications including eCommerce, social commerce and customer service, mobile commerce, digital marketing, usability best practice and partner relationship management. Working closely with the creative team I helped build an identifiable brand that carried a positive and trusting image.



Sgio Insurance Ltd.

• Software Development
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2013 - Jul 2014

  Serviced customers by providing product and service information as well as resolving policy disputes. Ensuring the company’s reputation is up kept throughout policy transactions whilst building positive customer rapport. Serviced customers by providing product and service information as well as resolving policy disputes. Ensuring the company’s reputation is up kept throughout policy transactions whilst building positive customer rapport.