Ebony Williams

Human Resources Assistant at The South Suburban Council - Substance Use and Mental Health Treatment Services
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Contact Information
us****@****om
(386) 825-5501
Location
Chicago, Illinois, United States, US

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Experience

    • Human Resources Assistant
      • Jun 2023 - Present

      East Hazel Crest, IL Maintains accurate and up-to-date human resource files, records, and documentation. Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Banquet Server
      • May 2018 - Present

      Chicago, Illinois, United States Review and understand Banquet Event Orders at the beginning of each shift to ensure banquet rooms are set as per the customer request. Execute specifications listed on the Banquet Event Orders. Attend all pre-shift meetings to ensure events flow smoothly. Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses. Deliver and serve welcome drinks, food, meals, condiments and accompaniments… Show more Review and understand Banquet Event Orders at the beginning of each shift to ensure banquet rooms are set as per the customer request. Execute specifications listed on the Banquet Event Orders. Attend all pre-shift meetings to ensure events flow smoothly. Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses. Deliver and serve welcome drinks, food, meals, condiments and accompaniments etc. Delivering Alcoholic and Non alcoholic drinks for service to your customers table. Properly open and pour wine at the table side. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Replenish buffet items to ensure consistency and freshness in presentation. Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area. Ensure guest satisfaction throughout the meal service. Respond to guest requests in a friendly, timely, and efficient manner. Respond to and try to full fill any special banquet event arrangements. Ensure each courses are cleared and tables are properly crumbed. Performing basic cleaning tasks as needed or directed by supervisor. Monitor tableware to ensure it is presentable to guests. Monitor and maintain cleanliness, sanitation, and organisation of assigned station and service areas. Attend tables by removing and separating tableware, plate ware, glassware, and flatware. Ensure proper use, storage of all meeting room equipment. Ensure there is proper back up in the event that any equipment is not properly functioning. Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms. Communicate any areas of need, problems, and concerns from guest to Banquet Manager. Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Ensure that meeting rooms are re-set for next event. Show less

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • HR Recruiter
      • Apr 2023 - Jun 2023

      Indiana, United States Sourcing candidates online, updating job ads and conducting background checks. Experience with various job interview formats, including phone screenings and group interviews.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Bursar
      • Jan 2023 - Apr 2023

      Lake County, Indiana, United States Performs clerical duties associated with the bursar Office.

    • Notary Signing Agent
      • Sep 2020 - Apr 2023

      Highland, Indiana, United States Notarizing at home in-person and remote online signings for buyers, sellers, and borrowers on real estate transactions. Communicate requirements and other information to clients. Traveled to appointments and greeted clients to fill out personal information documents. Greeted a client on the phone and how to handle being inside of their homes. Generated own leads Skills Used People and social skills were used daily in this position. Handled the execution and notarization of… Show more Notarizing at home in-person and remote online signings for buyers, sellers, and borrowers on real estate transactions. Communicate requirements and other information to clients. Traveled to appointments and greeted clients to fill out personal information documents. Greeted a client on the phone and how to handle being inside of their homes. Generated own leads Skills Used People and social skills were used daily in this position. Handled the execution and notarization of mortgage, refinancing and real estate transactions. Show less

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Waitress
      • Sep 2021 - Mar 2023

      Merrillville, Indiana, United States Provide excellent customer services Make suggestions based on their preferences Take and serve food/drinks orders Cooperate and communicate with all serving and kitchen staff

Education

  • Ivy Tech Community College
    HR Certificate, Human Resources Management/Personnel Administration, General
    2022 - 2023
  • Prairie State College
    Medical Insurance Specialist/Medical Biller
    2021 -

Community

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