Eboni Sutherland

Administrative Assistant at Canton Public School District
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Contact Information
us****@****om
(386) 825-5501
Location
Canton, Mississippi, United States, US

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5.0

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Charles Johnson

Eboni is a resourceful, creative, and solution-oriented person who was frequently able to come up with new and innovative approaches to her assigned projects. On the interpersonal side, which is one of her greatest attributes, Eboni got along well with all of her instructors, as well as colleagues at her own level. She is always willing to help others and is the first to compliment someone on a job well done. She has excellent problem solving skills and handles difficult issues with a very high level of professionalism. She never shied away from a task, and has always welcomed the opportunity to research and resolve an issue. Her knowledge and approach to technical advancements serves her well. Eboni has great time management skills and is very receptive to coaching opportunities.

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Experience

    • United States
    • Education Management
    • 1 - 100 Employee
    • Administrative Assistant
      • Jul 2022 - Present

    • Teacher Assistant
      • Aug 2013 - Present

      I help organize classroom materials and set up equipment that teachers will use to carry out lessons. I’ve help correct homework, tests, and papers. Supervise students on field trips, during lunch breaks, and prior to the start of school. I also run the bus duty in the afternoon. I have to make sure that no student miss or get on the wrong bus. I can and have worked in a variety of environments.

    • Hospitality
    • 700 & Above Employee
    • Front Desk
      • Feb 2021 - Sep 2022

      A front desk agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. They also have to store any luggage as needed by guests. Some of the job titles that a front desk agent could grow into are hotel manager and general manager. Show less

    • Night Auditor
      • Feb 2021 - Sep 2022

      Liaise and communicate positively with guests, colleagues, and vendorsStrengthen relationships both internally and externally, while ensuring the provision of excellent customer service levels for all amenities and services offeredExecute all registration processes revolving around arrival, inclusive but not limited to, providing an introduction by name to guest valet/colleague performing escort, overview of key operation and offering further assistance (intuitive service) in accordance with check-in performance standardsExecute all registration guest accounts processes revolving around departure, inclusive but not limited to, handling payment processing according to any instructions on file in accordance with check-out performance standardsExecute all telecommunications processes, inclusive but not limited to, answering incoming calls, responding in a timely fashion and minimizing call transfers in accordance with telecommunications standards of performanceInputs and receives resident information into PMS and other interfaces as requiredExecute all cashiering processes, financial records, , inclusive of posting charges to accounts in PMSWork cohesively in collaboration with the room reservations and Sales team to ensure a smooth experience for all residents and patronsEnforce established policies and procedures regarding persons on property, reporting any concerns immediately to hotel managementComply with company and departmental rules and regulations at the hotel Show less

    • United States
    • Wholesale Food and Beverage
    • 700 & Above Employee
    • Grocery Cashier
      • Jan 2019 - Feb 2021

      Responsibilities Assists customer waiting for check out in the grocery store. Scans items, requests price checks, honors appropriate coupons, collects payment and gives change as appropriate. Bag items or perform other duties as needed. Stocking and restocking shelves throughout my day to day shift. Responsibilities Assists customer waiting for check out in the grocery store. Scans items, requests price checks, honors appropriate coupons, collects payment and gives change as appropriate. Bag items or perform other duties as needed. Stocking and restocking shelves throughout my day to day shift.

    • United States
    • Retail
    • 700 & Above Employee
    • 2nd Assisant Manager
      • Oct 2012 - Aug 2013

      I would follow the coaching and sales lead of the store manager to maximize personal and store sales volume. Provide world class customer service by building quality relationships with customers and following up on all customer requests in a timely manner. I also would serve as a coach and role model to the store teams by providing constructive feedback and demonstrating servant leadership. I would follow the coaching and sales lead of the store manager to maximize personal and store sales volume. Provide world class customer service by building quality relationships with customers and following up on all customer requests in a timely manner. I also would serve as a coach and role model to the store teams by providing constructive feedback and demonstrating servant leadership.

    • Payroll/Benefits Coordinator
      • Jul 2003 - Dec 2011

      Job Duties: checking hours daily for 3 employees, keep track of all the vacation, sick, personnel time for all employee's, explaining benefit, assisting interviewing potential new hires, background/drug check, completing new hire and termination paperwork, maintain all employment records, workers compensation claims if employee gets hurt on the job, keep a daily chart for employee's reviews. Job Duties: checking hours daily for 3 employees, keep track of all the vacation, sick, personnel time for all employee's, explaining benefit, assisting interviewing potential new hires, background/drug check, completing new hire and termination paperwork, maintain all employment records, workers compensation claims if employee gets hurt on the job, keep a daily chart for employee's reviews.

Education

  • ITT Technical Institute
    Information Technology Computer Networking Systems, 3.7
    2010 - 2012
  • ITT Technical Institute
    Associate of Science Degree, Information Technology - Computer Network Systems

Community

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