Senior Digital Experience Officer

• Aug 2020 - Present

Digital Communications Officer

• Jun 2019 - Aug 2020

Marketing Assistant

• Sep 2018 - Jun 2019

Visitor Services

• Mar 2018 - Sep 2018

Sustaining the Scottish tourism industry by providing expert knowledge of Edinburgh and wider Scotland to visitors. This includes completing market research into tourism activities, excursions and city events to provide a tailor made experience for each visitor.

Marketing and HR Intern

• Jun 2017 - Oct 2017

Over summer 2017 I worked across both the HR and Marketing departments.Marketing responsibilities include;Event management responsibilities including; organizing catering; venue cost comparison and proposal; updating delegate lists; sending out invite e-shots and social media promotion.Creating marketing materials for both internal and external purposes, projects included; external flyer to promote entrepreneurial financial services for startup tech companies; magazine advertisement for Legion Scotland; and flyers to attract clients for VAT and EIS services. Other duties included; creating surveys to track event satisfaction for both internal and external events; social media updating across LinkedIn and Twitter; blog writing and updating client lists. Human Resources responsibilities include;File management duties including; completing an audit of employee files to ensure compliance with GDPR; setting up a digital employee files system and updating employee data via Cascade Go system. Recruitment duties including; sending and receiving reference requests; assisting with new start paperwork and contracts; liaising with recruitment agencies and assisting with new start induction programmes. I also worked on projects such as; crisis management planning; payroll; assisting with a staff benefits overhaul and creating an employee recognition scheme.

Makeup Artist

• Dec 2015 - May 2017

Working with Yves Saint Laurent to provide a luxury shopping experience. Target and customer focused. Alternate experience included planning and running sales events and managing customers data under the data protection act.

Event Manager

• Sep 2014 - Jun 2015

In the second year of my HND myself and another student created the events company Out of the Box Events. We organised an event called "Blast from the Past" which focused on all things that would have been prominent in the childhood of the 18-24 age group. Key elements included;- Pick and mix bags as party favours- Themed shots with names such as "Oops I did it again", "Saved by the Sambuca" and "Don't stop moving" .- Party games such as, "Pin the Wig on the Britney", Twister and a short quiz.- 90s/Noughties themed musicMarket research conducted on the night found that 91% of attendees would attend another event organised by Out of the Box Events. As event manager my roles included;- Communication between venue and staff I.e. setting up meetings and setting guidelines for what is expected on the night- Reviewing progress consistently throughout the planning process to ensure the team was on track- Design of all tickets and promotional materials- Updating social media accounts a few times a week to encourage target group interaction- Budget management- Sourcing resources- Ensuring health and safety requirements were met- Processing event feedback information- Composing an event manual

Sales Consultant

• Aug 2013 - Apr 2015

As part of the Kurt Geiger team I worked daily around competitive productivity and sales targets. The focus within our team was providing superior customer service and creating long lasting relationships with our consumers.