Experience

Tritek Consulting Limited

• United Kingdom
• Business Consulting and Services
• 400 - 500 Employee

• Business Analyst

  • Jul 2022 - Present

  • Collaborate with the Product Owner to refine the user stories within the backlog and prioritise requirements based on values and importance to the product and vision in Jira and Confluence. • Work in an agile environment where I assisted the scrum master in facilitating daily stand-up meetings, product refinement, and sprint planning. • Assisted the QA team in developing and reviewing test cases and clarifying requirements to ensure complete requirements coverage. • Document requirements through flow-type storyboarding of user onboarding and payments process, including user journey. • Conduct GAP analysis to identify discrepancies between current and desired system states and recommended solutions. • Prepare a business analysis document outlining the project scope, requirements, objectives, recommended solutions, and business impact. • Support the Product Owner in organizing and prioritising user stories, splitting epics, and ensuring complete solution descriptions. Develop personas and mock-ups to capture certain features and assist developers in understanding user stories. • Validate requirements with stakeholders to ensure accuracy and alignment with their needs and requirements. Escalate project blockers to Delivery Manager for intervention to keep the project team on track. Show less



KK.TEE Solicitors Group

• Business Analyst

  • Jul 2019 - Jun 2022

  • Collaborated with the Architecture Team and assigned Architect to make sure that architecture direction and decisions relating to the technologies supporting the platform are appropriately discussed and debated to get the best outcomes for the client. • Set expectations with stakeholders for the delivery of new capabilities and features and is responsible for developing explicit, actionable user stories. • Work effectively as part of a team alongside the Scrum Master, development team and other team members, clarifying business requirements, and removing roadblocks and open issues/questions as quickly and efficiently as possible. • Developed user manual, provided regular training to business users, and conducted UAT sessions to gain user confidence and approval. • Understand existing service delivery processes and protocols to comprehend the current AS-IS processes within the business. • Work in an agile environment where I assisted the scrum master in facilitating daily stand-up meetings, product refinement, and sprint planning. Show less