Ebert de Koker
Order Fulfilment Office (OFO) Administrator at Moyo- Claim this Profile
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Bio
Credentials
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Salesforce Administrator
ACI LearningJul, 2023- Nov, 2024 -
The Ultimate MySQL Bootcamp: Go from SQL Beginner to Expert
UdemyJun, 2023- Nov, 2024 -
Business Systems Analysis
University of Cape TownJan, 2023- Nov, 2024 -
National N Diploma: Business Management
Department of Higher Education and Training (DHET)Sep, 2022- Nov, 2024 -
Business Analyst: Software Testing Processes & Techniques
UdemyJun, 2022- Nov, 2024 -
Business Analyst Fundamentals 2022
UdemyApr, 2022- Nov, 2024 -
Business Management N6
UniCollegeDec, 2020- Nov, 2024 -
Short Programme in Advanced Project Management
UniCollegeDec, 2020- Nov, 2024 -
Short Programme in Project Management
UniCollegeJul, 2020- Nov, 2024 -
Business Management N5
UniCollegeDec, 2019- Nov, 2024 -
Business Management N4
UniCollegeJul, 2019- Nov, 2024
Experience
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Moyo
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South Africa
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IT Services and IT Consulting
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100 - 200 Employee
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Order Fulfilment Office (OFO) Administrator
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Jan 2023 - Present
Overview and Value Delivered:Business Analyst in the Order Fulfillment Office for Moyo Business Advisory.Roles and Responsibilities included:Drafting business processes.Client invoicing on a monthly basis.Eliciting client requirement.Drafting the business requirements document.Engage with stakeholders of the OFO to ensure effective month-end processing.Draft and compile the OFO process on SparxEA.Testing system changes between two internal platforms.Utilize the internal Power Bi reports to provide accurate data to the stakeholders.Maintain client & service partner documentation.Onboarded as a Business Analyst on an internal Salesforce project.Gathered requirements for the stakeholders on the internal Salesforce project. Show less
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Project Administrator
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Sep 2021 - Dec 2022
Project: HRIS System TestingOverview & Value Delivered:Testing internal source systems and ensuring increased as well as reliable functionality.Delivering test cases and scenarios to outline progress on the project.Roles and Responsibilities include:Business process mapping of client BUs.Resourcing individuals for active client projects.Testing the internal source systems used for projects, resources etc. Ensuring that all aspects were tested through the testing process.Documenting and mapping changes on test cases, and test scenarios which were used by HR for the implementation of their HRIS system.Testing automated processes and messages of the internal source system.Testing the recruitment process on the HRIS system.Testing the Personal Development Program on the HRIS system.Data cleanup on the internal source systems after their initial testing procedures.An integral part of the monthly invoice instruction process at the end of each month.Add and amend the consultant working hours on the internal source system.Onboard consultants on the Kumba Onboarding system. (Passport360)Draft the OFO internal processes on EA Sparx.Create new clients, leads and projects on the internal source system.Extract, amend and review invoice instructions with the OFO.Align forecasted consultant hours with actual working hours on the internal source system.Compile and draft service partner MOUs and SOWs.Adjust project and resource allocations on the internal source system.Utilise the PowerBI Data Quality report to resolve missing, overlapping and multi-month allocations.Resolve project and consultant hours on the PowerBI Internal Reports.Capture the actual monthly billable hours from the Digital Consulting consultants.Compile and oversee consulting project recons with the OFO.Capture the payroll contractors working hours per month/ per payroll cycle with HR.Test new enhancements to the internal source systems. Show less
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Internship
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Feb 2021 - Sep 2021
Project: Value Assurance CentreOverview & Value Delivered:Fulfilling a Business Analysis role on the Value Assurance Centre was used to operationalize the business's strategic objectives through simplicity. The Value Assurance Centre served as the central project management office for all the projects in Moyo.Roles & Responsibilities included:Testing automated project templates.Creating processes, infographics and decks which were presented to the stakeholders of the VAC.Aligning the project roadmap with the strategic objectives of the project.Implementing & driving the agile methodology which assisted in completing the VAC and the sprints.Establishing project templates which are used for future projects and ensuring their success.Reporting to key stakeholders.Facilitate meetings with relevant stakeholders.Project: PowarepOverview and Value Delivered:The internship role at Moyo Business Advisory was used to complete the required 18-month practical to obtain the Entrepreneurship and Business Management Diploma from UniCollege. Assisted with an internal project for the Technology Solutions Team called Powarep. The Powarep project is an application that allows users to look if a certain product is in stock at their nearest convenience store across South Africa. Stores included; Pick n Pay and Shoprite.Roles and Responsibilities included:Co-head the Project Management Community of Practice.Draft the new Project Charter for the COP.Engage with the different stakeholders of the business.Gain and document the business functions, which were used to complete the practical objectives of the Diploma.Capturing the latitudes and longitudes through Geo location.Utilizing Google Maps to determine the locations of the PnP franchises.Provide daily feedback to the project team.Testing the GPS coordinates of each PnP to ensure effective calibration. Show less
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Education
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2019 - 2020
UniCollege
Entrepreneurship and Business Management -
2014 - 2018
Hoërskool Noordheuwel
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