Experience

Evolve IP Europe

• IT Services and IT Consulting
• 1 - 100 Employee

• Software Engineer

  • Oct 1999 - Present

  Evolve IP Europe's R&D department does it all, whether it is in-house tools, creating tools around 3rd party software, web portals, complex IVRs, full customer integrations or any combination of these.The diversity is what keeps it interesting.About Evolve IP Europe:As a company or (public sector) institution you are dependent on the faultless, efficient and effective handling of customer contacts. Therefore, you search for professionalism and confidence, but above all: peace of mind. You can find this with Mtel: your partner for building up and extending customer relationships. We distinguish ourselves by a proactive approach and tailor-made solutions based on high-grade technical products, applications and services.Our integrated accessibility approach puts your customer at the heart of matters. You can adapt your service level to match the customer and achieve a maximum return from each contact. No matter where or how this occurs, in the contact centre, at the office, at another branch or on the road, via the telephone, email or chat, at your initiative, or at your client’s initiative.Evolve IP Europe provides services in a Software-as-a-Service (SaaS) model, based on multi-tenant software from well-respected international players. We customise the configuration of these, specifically for your situation. So you do not need to invest in your own hardware and software. You also do not need to decide now what you think you are going to need for the next five years. With Evolve IP Europe you can start with the functionality that you need today. We will grow along with you in due course.With around 20 years of experience and hundreds of customers, Evolve IP Europe possesses the business and technical expertise to realise reliable, scalable and flexible customer contact solutions. Evolve IP Europe handles approximately 80,000,000 customer contacts per year. Perhaps you have also had contact via Evolve IP Europe at some time, without realising it.