Experience

Eastern Mark Glory Trading

• Malaysia
• Dairy Product Manufacturing
• 1 - 100 Employee

• Director Of Sales Marketing

  • Jan 2007 - Present

  Develop the strategic and business plans for the division within the strategic context, vision, and goals of the organization. • Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable • Assign geographical sales territories and establish budgets. Develop and monitor key performance indicator achievements. Evaluate team performance gaps and requirements for improvement • Lead and monitor progress of sales activities, including market hygiene versus client budgets and store call cycles. Implement customized solutions based on changing markets and trends • Negotiate pricing and contract terms to facilitate sales agreements and achieve targeted margins • Evaluate product gap analyses and product improvement proposals. Recommend new/enhanced product solutions • Review sales reports and analysis. Evaluate sales trends/forecasts and form meaningful conclusions to facilitate strategic decisions • Develop, monitor, and recommend continuous improvement on sales processes, sales plans, customer satisfaction, etc. Monitor department accounts receivable days closely and oversee collection trends. • Manage complex customer issues and recommend preventive actions to minimize future incidents • Develop and build relationships with customers to achieve business objectives • Collaborate with internal stakeholders to better understand client requirements and to leverage cross-product/industry business opportunities • Develop an effective divisional structure, processes, and operational framework to support the implementation of our clients’ strategic and joint business development plans. • Identify new business opportunities, negotiate competitive terms where applicable and ensure appropriate allocation of Company resources to enhance productivity and profitability. Show less