Earl Ryan Torres
Technology Lead - Network Security at Universal Access and Systems Solutions Inc.- Claim this Profile
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English -
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Filipino -
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Bio
Justin Salvino
It is always a pleasure working with Earl. He is quite a character and the energy he brings reflects in the quality of his work.
Justin Salvino
It is always a pleasure working with Earl. He is quite a character and the energy he brings reflects in the quality of his work.
Justin Salvino
It is always a pleasure working with Earl. He is quite a character and the energy he brings reflects in the quality of his work.
Justin Salvino
It is always a pleasure working with Earl. He is quite a character and the energy he brings reflects in the quality of his work.
Credentials
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AWS Cloud Quest: Cloud Practitioner
Amazon Web Services (AWS)Apr, 2023- Nov, 2024 -
NSE 6 - Cloud Security 7.0 for AWS
FortinetApr, 2023- Nov, 2024 -
NSE 6 - FortiSOAR 7.0 Administrator
FortinetMar, 2023- Nov, 2024 -
Certified Meraki Networking Associate (CMNA)
Cisco MerakiJul, 2020- Nov, 2024 -
Cisco Certified Specialist - Network Security Firepower
CiscoJul, 2023- Nov, 2024 -
Cisco Certified Specialist - Network Security Firepower
CiscoJul, 2023- Nov, 2024 -
NSE 4 – Network Security Professional
FortinetAug, 2022- Nov, 2024 -
NSE 5 - Network Security Analyst
FortinetAug, 2022- Nov, 2024 -
NSE 7 – Network Security Architect
FortinetAug, 2022- Nov, 2024 -
(ISC)² Candidate
(ISC)²Jul, 2023- Nov, 2024 -
Apex One Certified Professional
Trend MicroAug, 2020- Nov, 2024 -
Symantec Certified Specialist - ProxySG Administrator
SymantecAug, 2020- Nov, 2024 -
Cisco Certified Network Associate (Routing and Switching)
CiscoJul, 2016- Nov, 2024
Experience
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Universal Access and Systems Solutions Inc.
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Philippines
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IT Services and IT Consulting
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100 - 200 Employee
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Technology Lead - Network Security
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Mar 2021 - Present
Focusing on network security and enterprise network, a technology lead oversees a pool of engineers. Assigning tickets related to security and network concerns to his team and also leads in the implementation of projects. A technology lead must have extensive technical experience and a thorough knowledge of technology, but they must also be capable of leading a team and collaborating with others.To sum it up,• Training technical staff• Delegating tasks and responsibilities to team members• Working together with their team to recognize and resolve technical issues• Identifying the needs of users and then developing solutions to meet those needs• Creating long-term objectives for the team• Verifying that all software and applications are current• Creating implementation plans/man-days and support costings• Conducting security assessments in order to find places where improvements can be made• Assisting their team with technical difficulties and problems Show less
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Senior Technical Support Engineer
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Jul 2019 - Mar 2021
Advanced technical support is handled by a senior technical support engineer. The initial troubleshooting of a problem is usually done by a lower-level technician or engineer; if appropriate, the question is escalated to a senior technical support engineer. Many tasks and problems must be managed by the senior engineer at the same time. Issues must be logged and monitored before they are resolved. Since solutions to complicated problems would need to be addressed to the community, the senior technical support engineer will need strong presentation skills. There will be some consumer contact, and the engineer must still portray the business in a positive light. Issues or tasks must be logged and monitored before they are resolved.Customers are contacted by phone, remote support sessions, and on-site visits. In addition to technical assistance, the senior technical support engineer offers frequent and varied instruction to lower-level engineers and technicians, including white papers, technical support bulletins, lectures, and instructor-led workshops. The engineer can also be asked to tutor new employees or lower-level employees who want to progress their careers. Lower-level employees who serve on projects with the senior engineer are supervised to some extent.To sum it up,• Analyze and advise on technology product implementation and advanced troubleshooting.• Other technical support personnel will be mentored and trained on technical and procedural issues.• All client messages, handling requests, and recording changes should be monitored and logged.• Customers and managers are informed of the need to test and implement resolution strategies for technical issues. Show less
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Solutions Engineer
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Feb 2016 - Jul 2019
• Monitoring and maintaining networks (networking and security devices)• Addressing client concerns through series of actions, either face to face or over the telephone to help resolve issues• Troubleshooting network problems and diagnosing and solving hardware or software faults• Replacing device/parts of the device as required• Assessing security vulnerabilities and provide recommendation/s and mitigation/s• Providing support, including documentation and relevant reports• Following diagrams and written instructions to repair or set up a system• Testing and evaluating new technology/device when required• Reviewing and applying security best practices on network• Managing open tickets/cases Show less
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Fujitsu
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IT Services and IT Consulting
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700 & Above Employee
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Student Trainee
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Apr 2014 - Jun 2014
Undergone 240 hours of internship as a student trainee/intern at Service Support Group Department (Networking). Had an appreciable role with several network engineers specializing in CISCO technologies like Routing and Switching, Security, Voice, and Wireless. Provided assistance to the engineers in network implementation for Melco Crown (Philippines) Resorts Corporation's City of Dreams Manila. City of Dreams Manila is a lavish integrated resort featuring a dazzling array of entertainment and attractions, an upscale shopping mall, a wide range of international dining experiences, three award-winning hotels and spa. Significant tasks done/achieved includes: - Installation of different kinds of SFP modules - IOS upgrade on several CISCO switches (2960 and 3750) - Physical wiring on several network equipment using UTP cables and fiber optic cables - Minimal changes/edit on several initial configurations - Creating configuration back-ups - Pairing of several access points to their respective antennas - Initial testing (ping test, login verification, telnet/ssh access, GUI access, etc) on several CISCO Unified Communications applications Show less
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Education
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2010 - 2015
Polytechnic University of the Philippines
Bachelor of Science (BS), Electronics and Communications Engineering
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