Eamonn O Neill
Retirement Claims Administrator at New Ireland Assurance- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Data Analytics for Business Professionals
LinkedInApr, 2021- Nov, 2024 -
Fastest Marathon Dressed as a Surfer
Guinness World RecordsSep, 2018- Nov, 2024 -
Fastest Marathon Dressed as a Sumo Wrestler
Guinness World RecordsJun, 2014- Nov, 2024
Experience
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New Ireland Assurance
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Ireland
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Financial Services
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300 - 400 Employee
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Retirement Claims Administrator
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Jul 2019 - Present
• Working directly with customers, brokers, distribution and other departments in New Ireland Assurance in relation to Group and Individual pension claims • Gained excellent experience and technical knowledge across systems such as BLISS, L400, Compass and 3R • Technical competence in relation to pension`s legislation with the ability to resolve queries and make decisions. • Providing customer with the right options for their policy as they approach retirement and processing their retirement claim on our systems • Ensuring tasks are completed within time scales that meet our customers` expectations • Ability to work under pressure especially during busy periods • Dealing with customer queries effectively both over the phone and in writing, displaying strong communication skills, written and verbal Show less
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Santa Dash Dublin
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County Dublin, Ireland
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Race director
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Oct 2018 - Dec 2018
● Race Director for family fun run located in Dublin; 1200 participants; ● Recruited and managed a team of 25 staff and volunteers, ○ Road marshals, aid stations volunteers, medal distributors; ● Responsible for the marketing of the event across multiple platforms, ○ Facebook, Instagram, Radio; ○ Identifying target audience, executing marketing strategy; ● Instigated and implemented new procedures for bulk entries resulting in higher sales. ● Race Director for family fun run located in Dublin; 1200 participants; ● Recruited and managed a team of 25 staff and volunteers, ○ Road marshals, aid stations volunteers, medal distributors; ● Responsible for the marketing of the event across multiple platforms, ○ Facebook, Instagram, Radio; ○ Identifying target audience, executing marketing strategy; ● Instigated and implemented new procedures for bulk entries resulting in higher sales.
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Marques Interiors
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Sydney, Australia
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Project Coordinator
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Sep 2018 - Oct 2018
● Project coordinator for large scale multi-million furnishing projects; ● Directed the issuing of purchase orders to suppliers for projects; ● Office manager for all the administrative requirements in the office, including ordering stationary, kitchen supplies and IT equipment; ● Personal Assistant to the Chief Executive Officer; ● Scheduled and confirmed meetings with high profile clients; ● Skilled in high volume data analysis and detailed reporting for multiple large scale projects. Show less
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Running Science
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Sydney, Australia
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Assistant Manager
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Feb 2018 - Aug 2018
● Project Lead on global shoe launch for major Swiss shoe brand: On, ○ Time management, delegating roles, overseeing project on the night; ● Coordinator and data analyst for customer survey, ○ Generated survey, analysed results, implemented changes based on results; ● Website administrator and social media coordinator, ○ Magento software, Facebook, Instagram; ● Sales assistant for highly detailed and specialty running shoes, ○ 40 different shoes with different specs and features; ● Retained strong relationships with brand and business representatives. Show less
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2XU
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Australia
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Sporting Goods Manufacturing
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100 - 200 Employee
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Store Manager
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Feb 2017 - Feb 2018
● Generated daily and monthly KPI reports on staff and my store’s performance, ○ Data Analysis, identifying weaknesses and opportunities to grow; ● Ensured my store and team kept up to the brand’s international standards and reputation, ○ Merchandising, store presentation, attention to detail, staff appearance; ● Increased brand awareness with community engagement in local gyms and clubs, ○ Leaflet dropping, discussing partnerships, negotiating incentives; ● Staff coaching and development along with providing feedback. Show less
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Amarina Farm
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Australia
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Stud Hand
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Oct 2016 - Jan 2017
● Regional work to retain second year visa; ● Veterinarian Assistant; ● Reporting any health and safety issues or breakdown of machinery; ● Monitored and reported conditions of horses. ● Regional work to retain second year visa; ● Veterinarian Assistant; ● Reporting any health and safety issues or breakdown of machinery; ● Monitored and reported conditions of horses.
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G4S
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United Kingdom
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Security and Investigations
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700 & Above Employee
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Cash Solutions
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Mar 2016 - Jun 2016
● Counting, checking and verifying cash deposits, ○ Up to €30,000 per deposit; ● Quality control of notes to detect fraudulent notes; ● Processing up to €3 million per night. ● Counting, checking and verifying cash deposits, ○ Up to €30,000 per deposit; ● Quality control of notes to detect fraudulent notes; ● Processing up to €3 million per night.
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Tri It Multisport
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Calgary, Canada Area
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Sales and Event Manager
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Oct 2013 - Feb 2016
● High-end product sales assistant across wide range of triathlon products and services, ○ 1,000 different products, strong analytical skills required; ● Technical specialist regarding highly detailed GPS watches and wetsuits; ● Nutrition specialist and running expert for the store; ○ Selected as the Store’s Representative for major supplier Hammer Nutrition; ● Manager at events including ITU World Finals (30,000 international participants), ○ Management of staff, stall set-up, merchandising and sales performance; ● First point of contact for staff regarding any work related issues, ○ Rostering, implementing new policies and procedures. Show less
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Grassroots Race Series
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Calgary, Canada Area
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Event Director
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Oct 2013 - Feb 2016
● Race director for events ranging from half-ironman triathlons to 5km fun runs; ● Responsible for all administration and logistical matters for the events; retaining permits, insurance, sponsorship and partnerships, ○ Dealing with City Councils, Police, Insurance Brokers, suppliers; ● Recruited and managed a team of 30 staff and volunteers, ○ Road marshals, aid stations volunteers, medal distributors, physios; ● Highly pressured problem solving on race day requiring strong initiative and prioritising, ○ Site set-up, course layout, distribution of supplies on-course; ● Managed the event marketing and promotion across multiple platforms, ○ Identifying target audience, executing marketing strategy; ● Ensured the event met all health and safety requirements for staff and participants. Show less
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Bank of Ireland
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Ireland
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Banking
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700 & Above Employee
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Corporate Loans Administration
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Feb 2012 - Sep 2013
● Assigned to the National Asset Management Agency department, NAMA; ● Administered loan accounts and payments for all sized companies (2,500 loans), ○ Rate setting, creating new loans, processing manual payments; ● Prepared Ad-hoc statements for Relationship Managers and Stakeholders, ○ Audits, issuing interest statements, confirming bank details; ● Ran weekly control reports across Citrix and AS400 software; ● Organised and presented at the Quarterly Team Meetings for the department, ○ Presented on healthier ways to commute to work; ● Health and Safety Officer for the department (100 staff), ○ Oversaw the evaluation of desk assessments for staff; ● Nominated for Best New Comer and Personality of the Year in Bank of Ireland GLA. Show less
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IrishFit Triathlon Store
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Carrickmines, Dublin, Ireland
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Sales & Event Assistant
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Sep 2010 - Feb 2012
● Coordinated online orders and deliveries for customers, regionally and internationally, ○ Amazon, Retail Express, communicating with customers; ● Event manager and organiser for athletic events with up to 1,300 participants, ○ Course marshal, site planning and setup, prioritising tasks with tight deadlines; ● Stall set up and sales representative at the Dublin Marathon Expo and other sporting expos, ○ Interacting and dealing with crowds of 10,000 per day; ● Appointment booking for physiotherapy clinic, ○ Maximising diary space, scheduling and confirming appointments; ● Sales adviser to all levels of athletes. Show less
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Santry Omniplex Cinema
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Santry, Dublin, Ireland
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Sales Assistant
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Feb 2008 - Sep 2010
Responsible for training new employees to follow correct procedures, maintain high standards and good customer service Sales Assistant for concession and phone inquires Year-end stock take of retail section of the cinema Cleaning and maintaining the cinema in presentable condition Responsible for training new employees to follow correct procedures, maintain high standards and good customer service Sales Assistant for concession and phone inquires Year-end stock take of retail section of the cinema Cleaning and maintaining the cinema in presentable condition
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Institute of Technology Tallaght
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Institute of Technology Tallaght
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Sports Coordinator
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Sep 2008 - May 2010
● Elected as Student Representative in Irish Affairs for the College and University Sports Association of Ireland (CUSAI), ○ Committee involving Trinity College, DCU, UCD, I.T.Tallaght, UCC sports departments; ● Founder, Chairperson and Captain of the I.T.Tallaght's Ultimate Frisbee Club, ○ Organised tournament arrangements, accommodation, travel and coaching; ● Assistant to the Sports and Recreation Officer of I.T.Tallaght; ● Fitness and training coach within I.T.Tallaght across multiple sports, ○ Building training programs, motivating and mentoring athletes; ● Event Coordinator for I.T.Tallaght's Ultimate Frisbee tournament Cage Rage, ○ Marketing, Budgeting, scheduling, implementing and playing. Show less
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Education
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2006 - 2010
Institute of Technology, Tallaght
Bachelor of Business Honours Degree, Business, Management, Marketing, and Related Support Services
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