Ambassador

• Nov 2021 - Present

• Professional Tour Guide with breathtaking Storytelling; • Proactive interaction with visitors, sharing full detailed information about each Level, and providing unforgettable experience about Museum of the Future; • Support the guest flow throughout the Museum of the Future; • Provide exceptional visitor service experiences for guests throughout their visit; • Monitor daily ticket bookings, and ensure all logistics are prepared prior to welcoming guests; • Promptly address guests’ requests, and actively listen to and resolve complaints; • Promote all MOTF amenities and programs offered. Show less

Account Opening Officer

• Aug 2020 - Nov 2021

In charge of all applications, that get submitted by clients. Responsible for approving new accounts. Responsibilities include: communicating with potential clients; processing of applications; troubleshooting and resolving new application issues; generating necessary reports; hiring & training new hires. In charge of all applications, that get submitted by clients. Responsible for approving new accounts. Responsibilities include: communicating with potential clients; processing of applications; troubleshooting and resolving new application issues; generating necessary reports; hiring & training new hires.

Store Manager

• Aug 2018 - Aug 2020

• Brand development, Research, Brand performance, Brand Strategy, Purchasing, Improving an excellent, luxury customer service & satisfaction and meet monthly sales goals at all times. Profit & Loss Management, Stock Management; • Supervisory Skills, Sales Strategy, Sales Management, Fashion Buying, P&L Management, Quality Control, B2B, Retail Operations, Retail Marketing, Marketing Analytics, Search Engine Optimization (SEO); • Customer Relationship Management (CRM), Increasing Conversion Rate & Customer Loyalty. Identify customer needs, support in fashion styling, Purchase orders; • Staff Training. Team motivation. E-commerce. Online marketing. Demonstrate and maintain product knowledge, brand activation, fashion trends, visual merchandising, Product Training, Customer Engagement Training; • Prepare detailed reports on buying trends, customer requirements, and profits, Stock Control, MMS; • Motivate the sales team to meet sales objectives by training and mentoring staff, analytical skills, creative skills, Decision-Making, Problem-solving, Create business strategies, expand store traffic, and enhance profitability.; • Undertake store administration duties such as managing store budgets and updating financial records. Monitor inventory levels and order new items. Written communication, Policies & Procedures; • Respond to customer complaints and concerns in a professional manner, Develop and arrange promotional material and in-store displays, Public Relations, Customer Reviews; • Working with Social Influencers - Influencer Marketing, scheduling appointments with them and photo-shoots, follow up their work on social media, Brand Marketing, Lead Generation, Project Management, New Business Development; • Undertake store administration duties such as managing store budgets and updating financial records, Staff Scheduling, Health & Safety, Monitor inventory levels and order new items. Show less

Brand Specialist of Carolina Herrera/ Brand Ambassador

• Feb 2018 - Aug 2018

• Luxury Retail, specialized in different product categories including fashion, bags, shoes, jewelry and accessories, for ladies, men & kids - home-style; • Responsible for visual standards and building client relations by providing the highest level of customer service, payment services, complying with company policies, procedures, and directives. Microsoft Excel, Microsoft Word & Power Point regular use, sales consulting, customer success Delivering an unforgettable, Luxury Customer Experience at all times with a great Impression, Sales Growth, Telesales, Sales Process, Market Analysis; • Active listening & Identify customer needs, support in fashion styling; • Demonstrate and maintain product knowledge, Brand Loyalty, fashion trends, visual merchandising, Customer Data, Product Training, Skilled Multi-tasker, Sales & Marketing; • Overachieving the Sales Target (120-170%), Increasing the number of Loyal Clients by using Personal Database, Exceed Sales Goals, Email Marketing, Data Analytics; • Cross-selling & Up-selling; analytical skills, Online Sales, creative skills, Problem-solving; Show less

Employee Relations Specialist & Office Manager

• Jan 2017 - Feb 2018

• Maintain a productive work environment by approaching employees requests individually; • Collect & analyze employee data, participate in HR inductions for the joining employees; • Oversee employee orientation & training, help in resolving work-related problems in the company; • Be the main contact between employees & management. Managing employees’ complaints & take prompt necessary actions;• Conduct research, updating social media; • Presentation preparation & assemble reports, along with proofreading & editing business reports; • Data entry. Database management;Training & Development, discussing clients' financial goals and educating clients on various ways to accomplish them;Determine Risk Tolerance, Asset Management;Analyze Investment Options, Financial Advisory, Account Managment, High Net Worth Individuals;Provide Investment Recommendations of Financial Products, Financial Services;Record Keeping, Working with Investors;Regulatory and Legal Knowledge, Ethics Compliance, Securities;Banking, Cold Calling, Cold Mailings, Foreign Exchange (FX), Wealth Management, Business Development, Show less

Personal Assistant To Chief Executive Officer

• Oct 2017 - Jan 2018

Creating and maintaining extensive schedule and calendar;Maintaining confidential organizational and departmental files, Human Resources (HR);Composing correspondence to routine issues, on own initiative;Receive and screen telephone calls, Managing personal mail for the CEO, Confidentiality;Planning special events, Tracking important business;Coordinating vendors and projects at the CEO’s residenceRecruiting, Hiring processes, Office Administration

Luxury Fashion Consultant and Brand Specialist of "Harvey Nichols" Department store

• Nov 2015 - Jul 2017

• Responsible for achieving sales goals of Fashion retail and developing lasting client relationships through providing the highest level of customer service, complying with company policies, procedures, and directives; • Relationship building with customers, deal with different nationalities and personalities and always put the customers at ease, Sales Performance, Client Development, Interpersonal Communication; • Deep knowledge of Luxury Goods, Brand awareness, POS Transactions & personal clients database, Consultative Selling, Sales Operations, Reservations, Consultative approach, Presentation skills, B2C; Show less

TV Senior Editor, TV Presenter, TV Shows & TV Programs Director-Producer and Journalist

• Oct 2012 - Sep 2015

Possess excellent content writing, editing and communication skills, multitasking. Comprehensive knowledge of news and video system editing techniques. In-depth knowledge of styles and guidelines of television news editing. Time management and organizational skills. Digital sales. Production management. Creator of new ideas and writer of scripts for TV Programs, TV Show, News, Movies and TV-Radio Advertisements. Transform raw footage filmed on the set of a television show into a polished final product for broadcast. Using computer technology, mix video footage with music, sound effects, and audio and special effects. Responsible for the majority of the post-production process, and their editorial decisions determine how the story is told, ultimately molding the audience's experience. Open mind. Able to work with footage from scripted TV shows, television documentaries, news programs, music videos, professional training videos, or advertisements, media trends, distribution channel management, media relations; Duties:  Familiar with methods, techniques, and principles of video/audio editing, operations management  Effective management, organizational and communication skills  Handle tasks of writing, editing, taking video clips and footage for documentary or television shows  Responsible for collecting, mixing and syncing the clips to produce a final copy of shows  Coordinate with cameraman, producers and with directors to discuss the expected outcome of various documentary shows  Perform tasks of creating previews, advertisements, commercials and TV shows for promoting film and television shows  Handle responsibilities of reviewing and approving the content of program as well as provide directions for changes or modifications  Good computer and video editing skills, able to adapt to technology, creative, resourceful, and good communication skills, Computer Literacy;  Responsible for performing maintenance of journalistic and legal standards. Show less

Restaurant Marketing Manager

• Mar 2015 - May 2015

Strong motivational and influential people skills, enthusiasm for creating delicious food and providing a great service in food industry. Marketing Campaigns, Event management, Online advertising. Portfolio management. Marketing analytics. Slideshare. Experience of managing people and driving business performance. Digital content. HubSpot, Google analytics. Marketing Automation. Social Media Optimization (SMO), Campaign Managment. Instagram, Facebook, Twitter. Experience of organizing private functions including parties: Duties: • Having an in-depth knowledge of all menus, fast-moving consumer goods (FMCG), maximizing all business opportunities to drive sales. • Liaising with the Head Chef to discuss and develop the menu. • Ability to create a great atmosphere & be an inspirational host. • Monitoring sales and then writing informative reports for the restaurant owners. Show less

Journalist, Editor

• 2012 - 2015

Content strategy, press conferences, proofreading, copywriting, digital marketing, Instagram, content development, strategic communications, internal communications, media strategy, content creation, story telling, captions, social media content creation Content strategy, press conferences, proofreading, copywriting, digital marketing, Instagram, content development, strategic communications, internal communications, media strategy, content creation, story telling, captions, social media content creation

Makeup and cosmetics consultant, 2009-2012, beauty manager, 2012-2015

• 2009 - 2015

Cosmetic distributor, makeup, skin care & skin care products, hair care & fragrance, all about the beauty industry. It offers income possibilities and benefits, and cosmetic products are likely to remain in demand. Distributors, or direct sales agents, provide personalized service, and the business offers an opportunity for women or men to learn about and shop for makeup in a fun and friendly environment. Cosmetic distributor, makeup, skin care & skin care products, hair care & fragrance, all about the beauty industry. It offers income possibilities and benefits, and cosmetic products are likely to remain in demand. Distributors, or direct sales agents, provide personalized service, and the business offers an opportunity for women or men to learn about and shop for makeup in a fun and friendly environment.

An Actress, Voice-Over Actress and Director, Model & Dancer

• 2004 - 2006

I have started from dubbing for the movie. I have worked as a professional actress in many big projects with Yash Chopra at "Yash Raj" Studio, with Karan Johar, Farah Khan & etc. I was directing voice-over recording and participated in voice-over process as an actress as well. Have done some modeling work on the stage and in front photo camera for the photo shoot for magazines and brands. I have started from dubbing for the movie. I have worked as a professional actress in many big projects with Yash Chopra at "Yash Raj" Studio, with Karan Johar, Farah Khan & etc. I was directing voice-over recording and participated in voice-over process as an actress as well. Have done some modeling work on the stage and in front photo camera for the photo shoot for magazines and brands.

Radio Presenter, Radio Programme Script Writer, Radio Journalist, Radio Marketing Specialist

• Feb 1999 - Dec 2001