Experience

GTT

• Guyana
• Telecommunications
• 300 - 400 Employee

• COO, Home and Fixed Services

  • Jun 2021 - Present

  Responsibility for the company’s largest Business Unit, in developing the strategy and overseeing execution to hit short to long term targets : financial, acquisition, customer care, service delivery/assurance, network coverage, network resiliency / uptime, and other areas. Areas under command include: Commercial (Marketing, Sales, Product Development, Customer Experience, BI & Analytics) and Technical (Engineering, Construction, Fixed External Network operations, Transmission, DNS, Power)

• VP of Sales

  • Aug 2019 - Jun 2021

  Lead for the Commercial arm, managing the Performance Zone. Portfolio includes residential, SMB, B2B & B2G for the full range of services: broadband internet, circuit, mobile, cloud solutions, fixed line, PBX.

• Director, Business Solutions

  • Nov 2016 - Jul 2019

  Responsible for GTT's Business Solutions team (Sales, Support & Administration), catering to the telecoms / ICT needs of the B2B segment- Government, Enterprises & SMB's.

• Director, Indirect Sales & Diaspora Sales

  • Jan 2015 - Oct 2016

  Managed sale of airtime, mobile SIMs, handsets, DSL, and other company services via channel partners in Guyana, and later in the Diaspora (mainly USA & Canada). Roles held concurrently with MD, Mobile Money.



Mobile Money Guyana

• Guyana
• Financial Services
• 1 - 100 Employee

• Managing Director

  • Oct 2012 - Oct 2016

  MD of MMG, Guyana's sole Mobile Financial Services provider. MMG is a wholly-owned subsidiary of GTT (Guyana Telephone & Telegraph Co.) GTT is Guyana's only full service telecommunications provider. MD of MMG, Guyana's sole Mobile Financial Services provider. MMG is a wholly-owned subsidiary of GTT (Guyana Telephone & Telegraph Co.) GTT is Guyana's only full service telecommunications provider.



Scotiabank

• Canada
• Banking
• 700 & Above Employee

• Assistant Manager, Small Business

  • Feb 2008 - Sep 2012

  Sales and Account Management of SMB portfolio. Including financial advisory, credit adjudication, credit risk management, Compliance, Account monitoring, Regulatory reporting

• Personal Banking Manager (ag.)

  • Jun 2011 - Dec 2011

  Senior management sales leadership roles at the largest branches in Guyana. Responsibility for the branches' Retail / Residential portfolio

• Personal Banking Officer, and Relationship Officer (ag.)

  • Jun 2005 - Feb 2008

  Retail/Residential sales officer roles, including adjudication of loans, mortgages, credit cards, lines of credit. Also, included deposit accounts such as saving, chequing, term, etching

• Personal Banking Assistant

  • Sep 2002 - Jun 2005

  Frontline Customer Service role

• Bank Teller

  • Aug 2001 - Sep 2002