Experience

Mental Health Association of Orange County

• Mental Health Care
• 1 - 100 Employee

• Adminstrative Assistant

  • Feb 2018 - Present



Boeing

• United States
• Aviation & Aerospace
• 700 & Above Employee

• Benefits Specialist

  • Sep 1989 - Jun 2014

  Benefits administration on a Regional and Corporate level. Customer service/advocacy role for active employees (union & non union salaried). Applied governance of official plan documents in precedence setting decisions. Classified as High Sensitive Personally Identifiable information. Worked within the parameters and federal guidelines of HIPAA. Outside vendor administration; teamed with outside contracted carriers in implementation and application of company policies and procedures. Orchestrated onsite health fairs with internal site services and outside medical and dental plan carriers. Benefits subject matter expertise in supporting the development and production of an annual compensation and benefits statement for a global population. Collaboratively teamed with associates of the Health and Wellness department in development and/or enhancements of departmental projects. Experienced presentation skills in supporting briefings for new hire, acquisitions, lay off and plant closures. Skilled in providing benefits support to employees and/or their family members on sensitive subject matters such as facing terminal illness or death of the employee.



St. Joseph Hospital

• Orange County, California Area

• Patient Account Counselor

  • Oct 1988 - Aug 1989

  I was responsible for patient account billings. I identified liability of payment and contractual write offs. I communicated with patients, Providers, and insurance companies. I maintained files and followed up for timely payments. Collaborated with the Accounting department. Worked with data department in keeping insurance information current. I was responsible for patient account billings. I identified liability of payment and contractual write offs. I communicated with patients, Providers, and insurance companies. I maintained files and followed up for timely payments. Collaborated with the Accounting department. Worked with data department in keeping insurance information current.



Christian's Farmers Market

• Diamond Bar, Anaheim, Huntington Beach

• Store Manager

  • Sep 1980 - Jul 1985

  I began employment as a Cashier and worked myself up to a Store Manager position. Managed store operations over 5 departments; Bakery, Deli, Seafood, Produce, Meat. Scheduled weekly meetings with department leads. In charge of hiring and training of Cashiers and Box boys. Interfaced with suppliers. Weekly meetings with Department heads. Inventory. Training. Store opening and closing. I began employment as a Cashier and worked myself up to a Store Manager position. Managed store operations over 5 departments; Bakery, Deli, Seafood, Produce, Meat. Scheduled weekly meetings with department leads. In charge of hiring and training of Cashiers and Box boys. Interfaced with suppliers. Weekly meetings with Department heads. Inventory. Training. Store opening and closing.