Experience

MADHUCON INFRATECH PRIVATE LIMITED

• India
• Construction
• 1 - 100 Employee

• System Engineer

  • Feb 2015 - Present

• System Engineer

  • Feb 2015 - Present

  o Managed over 10 clients desktop & laptop’s hardware and network related issues.o Configured computers and install various applications and programs.o Provided support to end users relating to software applications and oprerating system issues.o Maintain and manage computer peripherals like printers,scanners and projectors.o Handle day to day technical activities on desktop support and server management.o Configure and troubleshooting Microsoft outlook and ms office package.o Resolve issues related to virus isolation and removal,storage and hardware configuration problems.o Provided various forms of coputer security.(USB,BIOS and Networking).o Day today antivirus updates and maintaining virus free environment.o Cctv installation,DVR configuration and maintenance.o Setting up of conference facilities (video and tele-conference) and providing technical support.o Performed daily system monitoring, verifying the integrity and availability of all hardware resources.o Extended user support by means of remote access tools like team viewer ,Any Desk & VNC.o Directed troubleshooting efforts for high severity issues by engaging with other support teams.o Develop preventive maintenance procedures to avoid system failures.o Provided 24/7 IT support. Show less