Experience

Hanne & Co. Solicitors LLP
• United Kingdom
• Law Practice
• 1 - 100 Employee
• Business Development and Marketing Manager

  • Oct 2021 - Present

Memery Crystal LLP
• Business Development and Marketing Executive

  • Oct 2019 - Oct 2021

The Law Society
• United Kingdom
• Legal Services
• 500 - 600 Employee
• Project Manager

  • Jan 2019 - Sep 2019


TWSTD Festival

• Event Delivery Manager

  • Jun 2018 - Jan 2019

  • Budget setting and delivery, overseas sales, UK conversions, incremental revenue and reducing operating costs. • Implementing strategies to enhance the Customer journey, improving experience and reducing complaints. • Executing business strategy through long term and short term planning. • Commercial negotiations for all suppliers including internal and 3rd Parties. Implementation of the negotiations and writing of legal contracts. Setting of booking conditions and other key conditions of access. • Robust operating model, reduction in errors and implementing realistic and user friendly processes. • Effective Feedback channels for customers, staff and suppliers. Analysis of results and action plans for change. • Leadership of events team in UK, overseas and on site which can be 150 plus people • Responsible for recruitment of events team, staff training , coaching and development. Day to day management of UK call centre and support for overseas staff through motivation and incentive schemes. • Booking of full line up/artists, market research and competitor analysis. • Marketing, POS, social media, brand delivery, press releases, media, film & photography. • Building, content creation and maintenance of the event website. • Sourcing brand partners, sponsors, building relationships and maximising exposure. • Risk management and audit compliance. Overall event health and safety. • Business awareness and self-promotion of brand both internally and externally. • Event manage the on-site event delivery of both back to back weekends covering all operational, production, security, medical, customer, staff and artist requirements. • End to end delivery of the festival Show less



Thomas Cook

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Commercial Graduate

  • Oct 2017 - Jun 2018

• Assistant Cruise Commercial Manager

  • Oct 2016 - Oct 2017

• Product & Sales Executive - Club 18-30

  • Jan 2016 - Oct 2016


The Big Reunion
• United States
• Research Services
• Events operations executive

  • May 2015 - Jan 2016


Ideal Shopping Direct

• United Kingdom
• Retail
• 1 - 100 Employee

• Buying Assistant

  • Nov 2014 - Apr 2015

  Acted as key line of communication with suppliers, liaising upon day-to-day issues, product and marketing information. Developed a thorough knowledge of markets, product ranges and the competitive environment. Developed all systems and maintained product and order related information in a timely manner ensuring the smooth running of the shows. Effective communication among a variety of teams including buying, merchandising, creative development, E-Commerce and Marketing. Responsible for all sample coordination ensuring appropriate procedures were followed. Ensured that specifications, terms and conditions, contracts and returns forms were completed accurately by suppliers. Show less



Nottingham Trent University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Marketing Intern

  • Jan 2014 - Mar 2014

  Participated in the development and implementation of all marketing activity for the University including prospectuses, course leaflets, promotional materials, social media etc Lead focus groups, promoted live campaigns creating awareness on and off campus, and produced up to date resources and presentations comparing competitor universities, using a variety of specialist programs. Involved the implementation of both existing and newly acquired skills and practices throughout the placement. Show less



Cash and Traffic Management

• Events Logistics

  • Sep 2010 - Jul 2013

  Executing complex event logistics such as ticket sales and traffic management for large-scale events with high professionalism in a range of settings, including music festivals with a capacity of 175,000 people. Liaising with clients and customers to ensure effective communication and the highest possible satisfaction Maintaining a professional business manner to overcome issues and to ensure the implementation of the business strategy. Executing complex event logistics such as ticket sales and traffic management for large-scale events with high professionalism in a range of settings, including music festivals with a capacity of 175,000 people. Liaising with clients and customers to ensure effective communication and the highest possible satisfaction Maintaining a professional business manner to overcome issues and to ensure the implementation of the business strategy.