Experience

Wenzhou-Kean University

• Higher Education
• 100 - 200 Employee

• Campus Registrar

  • Mar 2022 - Present



Miami University

• United States
• Higher Education
• 700 & Above Employee

• Senior Associate Registrar

  • May 2021 - Mar 2022

• Associate Registrar for Operations

  • Jan 2019 - May 2021



Indiana Institute of Technology

• Higher Education
• 400 - 500 Employee

• University Registrar

  • Sep 2015 - Sep 2018

  • Provide leadership and supervision to the Office of the Registrar; plan, administer, and oversee annual departmental budget.• Plan, implement, and maintain registrar processes including registration, student record maintenance, enrollment reporting, commencement/graduation, beginning and end of term etc. • Direct Institutional Reporting; maintaining regulatory and operational reporting. Serve as university data steward in Jenzabar and auxiliary systems; serve as university compliance officer for the Federal Educational Rights and Privacy Act (FERPA); serve as the university's primary overseer of reporting to the National Student Clearinghouse.• Oversee production of the annual academic catalog, the university academic calendar, registration timing/details, transfer credit evaluation/degree audit process.• Carry out academic policy and procedures; maintain and disseminate curricular requirements, and course inventory; oversee athletic eligibility certification.• Support relevant offices, committees and processes related to maintaining University academic standards and student academic progress.

• Warrior Information Network- Project Coordinator

  • May 2008 - Aug 2015

  • Manage daily operations of one-stop student enrollment and services department; hiring, training, and conducting performance reviews.• Track and effectively manage productively outputs of the team using qualitative and quantitative data.• Maintain proficient knowledge course registration, financial aid, student records, billing, and academic policy.• Facilitate resolution of escalated student concerns involving multiple academic and administrative departments on campus.• Implement strategic retention, registration, and quality control projects, and ensuring effective cross-training of the team.• Ensure excellent front-line and back-end customer service.



The Bryan Center- Autism Center

• Teacher/Coach

  • Apr 2007 - Apr 2008