Dave Zelickson

Director Of Operations at Advantage Insurance Network
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Contact Information
Location
Westlake Village, California, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Mike Powell

I worked very closely with Dave over the past eight and a half years and I can say without a doubt it was truly a pleasure. As the IT Manager and Lead Software Developer for Danmer, I worked with Dave on a weekly to monthly basis. His in-depth knowledge of our software, department needs and understanding of how a developer works made him my favorite person to consult with to get end user input before new software or reporting implementations were committed. Dave consistently had great ideas on way to improve our in house CRM software, and his recommendations led to more positive changes over the past 8 years than anyone else. His request for more information and new reports led us to a fundamental shift in how quickly we service our customers. He helped us reduce our lead time from 8.5 days to 6 days and in turn led to a reduction in cancellations by 25%. I consider him to be a great colleague and friend and I would hope to work with Dave again in the future.

Erik Berg, CHP

Dave has a passion for excellent customer service, and the strategic mindset to help teams deliver it through long-term initiatives. While working with Dave at Danmer, we designed and refined an incentive package that helped propel the team to 20% greater productivity without adding more than 5% to overhead. Dave was also a generous teammate, helping others to improve in ways that made them more valuable to the team. His work with his peers was one of the highlights of my 2 years with the company. I would love to work with Dave again in the future.

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Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Director Of Operations
      • May 2022 - Present

    • Director of Member Services
      • Nov 2015 - Present

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Call Center Supervisor
      • Jun 2007 - Sep 2015
    • United States
    • Financial Services
    • Senior Loan Officer
      • Jun 2006 - Aug 2007
    • United States
    • Alternative Medicine
    • 1 - 100 Employee
    • Sales & Marketing Manager
      • May 2005 - Jun 2006
    • United States
    • Advertising Services
    • Web and Graphic Designer
      • Jan 2005 - May 2005
    • United States
    • Entertainment Providers
    • Sales Representative
      • Jun 2004 - Dec 2004
    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Sales Manager
      • Aug 2003 - Jun 2004
    • United States
    • Media Production
    • Office Manager | Customer Service Manager
      • Aug 2000 - Sep 2003
    • Retail
    • 700 & Above Employee
    • Home Theater Supervisor | Loss Prevention Team Lead | Inventory Team Lead
      • May 1999 - Aug 2000

Education

  • Los Angeles Pierce College
    Associate’s Degree
    2010 - 2015
  • Los Angeles Pierce College
    Associate's Degree
    2010 - 2015

Community

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