Experience

eMortgage Funding LLC

• United States
• Financial Services
• 1 - 100 Employee

• Client Care Specialist

  • Aug 2020 - Present

  • Assists in originating first mortgages, selling, processing, closing and funding mortgage loans • Builds relationships with customers through selling new programs, resulting in enhanced financial awareness and efficiency • Assists in originating first mortgages, selling, processing, closing and funding mortgage loans • Builds relationships with customers through selling new programs, resulting in enhanced financial awareness and efficiency



ADP

• Lebanon
• Architecture and Planning
• 1 - 100 Employee

• Associate District Manager

  • Jan 2020 - Aug 2020

  • Be an ADP ambassador by spending time working within a protected geographic territory to close sales, win business, and reach sales goals • Implement a sales strategy targeting key decision makers and business owners to build a network and drive business • Maintain excellent customer relations with both internal and external customers by connecting customers businesses needs with ADP cloud-based HR solutions, 401(k), payroll and workers' compensation needs • Be an ADP ambassador by spending time working within a protected geographic territory to close sales, win business, and reach sales goals • Implement a sales strategy targeting key decision makers and business owners to build a network and drive business • Maintain excellent customer relations with both internal and external customers by connecting customers businesses needs with ADP cloud-based HR solutions, 401(k), payroll and workers' compensation needs



Plex Systems, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Enterprise Business Development Representative

  • Dec 2018 - Oct 2019

  • Strategically prospecting accounts (Automotive Suppliers, Aerospace, Food and Beverage, High Tech and Electronics, Industrial and Precision Metal Forming | $10 million - $1 billion) to generate Sales Accepted Leads selling cloud-based ERP, MES and QMS modules; total sale ranging on size of business ($50,000 - >$1 million); resulted in highest number of meetings in territory history and exceeding activity and quota attainment: Q2 FY19: 113%, Q3 FY19: 93% | May 160% • Generating qualified leads and building sustainable pipeline through prospect qualification and cadence analysis by interacting with C-Level Executives and folks with IT, Operations and Quality personas • Advanced training in MEDDICC methodology and the Essence of Plex; translated to Enterprise team using MEDDICC qualification criteria template I created • Mastery of programs such as Salesforce, SalesLoft and LinkedIn Sales Navigator • Assist Account Executives with personalized campaigns, webinars and customer tour events which result in high activity numbers and attendance Show less



Raymond James

• United States
• Financial Services
• 700 & Above Employee

• Branch Service Specialist

  • Feb 2018 - Sep 2018

  • Acted as a liaison between clients of the firm and across all operations departments; results in following and owning issues from discovery to resolution while specializing in three systems: Client Center, Relationship Management Center & Reports Center • Determined best methods to assist and log a minimum of 40-50 phone calls for financial advisors or sales assistants across the country on a daily basis via phone calls and GoToAssist to access their desktop and hold one-on-one meetings to resolve simple and complex issues regarding reports in Microsoft Office Suite and maintenance in client accounts • Volunteered in the New Accounts department to help alleviate their backups, reduce their current SLAs and become a Subject Matter Expert (SME); resulted in accelerating their year-end processing goal (8,000/10,000 documents processed in three months) and becoming an in-house expert upon return (20-30% of daily calls are New Accounts related) Show less



International Tennis Federation

• United Kingdom
• Spectator Sports
• 200 - 300 Employee

• Professional Tennis Player

  • Aug 2017 - Jan 2018

  • Competed in professional tennis tournaments while also in search of a full-time position • Participated in various tennis clinics to provide learning opportunities for tennis players spanning a wide-range of ages and abilities, including those with disabilities • Competed in professional tennis tournaments while also in search of a full-time position • Participated in various tennis clinics to provide learning opportunities for tennis players spanning a wide-range of ages and abilities, including those with disabilities



Retail Properties of America, Inc. (RPAI), Merrill Lynch, Bedrock Detroit and Quicken Loans

• Internships

  • Jun 2015 - Jul 2017

  • Various internships during and after school with companies such as Retail Properties of America (RPAI), Merrill Lynch, Bedrock Detroit and Quicken Loans • Various internships during and after school with companies such as Retail Properties of America (RPAI), Merrill Lynch, Bedrock Detroit and Quicken Loans



Michigan State University

• United States
• Higher Education
• 700 & Above Employee

• Member of the MSU Varsity Tennis Team

  • Aug 2011 - May 2015

  • Longest winning streak in program history at 3 doubles (12-0) and first ever program birth at NCAA’s • Adapted to a rapidly changing schedule and time constraints due to 25+ hour weeks of athletics, coupled with extensive travel while maintaining an above 3.0 cumulative GPA • Identified and resolve issues through communication with a wide range of personalities and playing styles to effectively build team chemistry with teammates and coaches • Created motivational techniques to lead and inspire team performance in and out of the gym while recognizing my responsibility to represent the university in a credible manner by being attentive, punctual, and respectful • Recruited walk-on to a Big Ten Division I athletic team while earning athletic scholarship Show less