Experience

AStepAhead | خطوة للتوظيف

• Saudi Arabia
• Staffing and Recruiting
• 1 - 100 Employee

• Chairman of the Board

  • Apr 2013 - Present



Glowork

• Saudi Arabia
• Staffing and Recruiting
• 1 - 100 Employee

• Chief Executive Officer

  • Jan 2020 - Present

• Co-Founder & Board Member

  • Mar 2011 - Dec 2019

  Glowork was formed in 2011 by three young and energetic Saudi entrepreneurs to create an organization that assists women in Saudi to develop their skills and find employment. Khalid considers himself blessed to be one of them. It has been a noble journey in working for the development of our country’s youth. Glowork was awarded in 2013 the accolade of Best Innovation Globally for job creation from the United Nations, International Labor Organization and the World Bank.We organize and run the largest "Career Fair" for women in the GCC besides recruitment services: connecting organizations with top-quality talent using our extensive knowledge of the female labor market.We also train women on soft skills under a program designed called Passport to Success.



Motabaqah, Saudi Specialized Laboratories Co.

• Saudi Arabia
• Facilities Services
• 100 - 200 Employee

• Chief Executive Officer

  • Jan 2016 - Dec 2019

  MOTABAQAH International Laboratories Company has its wholly-owned and operating testing laboratories all over the kingdom covering 10 different industry sectors. Under the auspicious leadership of Khalid Al Saleh, with his dreams and visions, Motabaqah propelled to newer heights. As the Chief Executive Officer of this challenging business company, Khalid lead with his hard work and dedication to expanding the entity’s presence in government and private sectors. He developed the strategies and policies to restructure the company’s growth, managed sales force and overseeing the implementation of the company’s integrated sales and marketing efforts. With the effect of his unmatched leadership skills, Motabaqah still continues to grow and provide socially responsible services.



Alugate Aluminium Systems Company

• Saudi Arabia
• Construction
• 1 - 100 Employee

• Chief Executive Officer

  • Jan 2013 - Dec 2015

  Alugate Aluminium Systems Company is one of the international manufactures in the fabrication and installation of aluminum and glass structures etc. It has a management staff with an experience of more than 25 years in the Middle East. Khalid lead by preparing a corporate and annual business plan and monitor the progress that the company attains its objectives as cost-effectively and efficiently as possible. He established and maintained effective formal and informal links with major customers, relevant government departments and agencies, local authorities, key decision-makers, and other stakeholders. While serving in Alugate, Khalid also formulated and implemented the strategic plan for Construction and Development Company Limited (CDL) to provide quality and timely completed construction services at competitive rates.



dr.CAFE® COFFEE

• Saudi Arabia

• Cheif Executive Officer

  • Jan 2011 - Dec 2012

  dr.CAFE is a leading coffee company that provides unmatched standards in high quality products, knowledgeable and friendly services in an outstanding Ultimate Place Experience to suit each individual guest's lifestyle and for a memorable personal experience. Brief Job Summary: • Increase net income by 50% in two years. • When joined there were 59 stores and left dr.CAFE with 101 stores in two years’ time • Served as Public Relations Officer and found financial solutions which lead to 21% of increase in sales in the first year of joining • Brought more sales success in the 2nd year with 22% on top of 21% with overall chain management • Also helped increase sales in the existing stores by 10% in the second year on top of the 9% in the first year • Establishing appropriate structures and business processes in all business functions including Operations, HR, Finance, Customer Service, Sales, Quality Assurance, Catering, Training and Business Development



Deutsche Gulf Finance

• Riyadh, Saudi Arabia

• Director of Operations & Servicing

  • Jan 2010 - Jan 2011

  I Joined Deutsche Gulf Finance when it was a startup company (Under formation) without any active process and procedures nor system as Operations & Servicing Director. The Operations is a critical division as it is the core activity of providing home finance to the customers. The position has multiple tasks which include, processing, servicing, collection, titling, compliance and internal audit. Projects & Development: I managed the team to build/structure a process map and process description, identifying/putting the system’s business requirement and ensure implementation for each department under the Operations & Servicing Division which are as follows: • Closing Department • Funding Department • Collection and Default Management • Takaful Company Relationship Management. • Servicing Department (All of the after sales services). • Credit Bureau Company (SIMAH) Relationship Management.



Riyad Bank

• Saudi Arabia
• Banking
• 700 & Above Employee

• Customer Service & Quality Regional Manager

  • Nov 2004 - Jan 2010

  I joined the bank in October 2004 as the Customer Service and Quality Regional Manager of Corporate & Commercial Banking in the Central Region (CSD). CSD is a single window concept to entertain corporate, commercial banking clients' operational needs and requirements. This allows customers to divert all their banking requests, inquiries & complaints to dedicated Customer Service Officers. As a second role CSD plays a middle contact point between clients. Projects & Assignment: • Customer relationship management system (CRM), as a business project manager • RB National champion project as a member • Project Manager of Islamic lending re-engineering project • Corporate Bank Shariah compliance representative in all SAMA communications audits and reviews. • Designed and implemented an in-house customer inquiries and complaints tracking & management system.



Samba Financial Group

• Saudi Arabia
• Banking
• 700 & Above Employee

• Relationship Service Manager

  • Oct 2001 - Oct 2004

  I joined Samba in 2001 & worked with Customer Service Center as a Customer Service Representative. Over approximately four years period of time I was appraised as a top performer. I had built a good working relationship with my managers, supervisors, colleagues and internal / external clients. My last position was Relationship Service Supervisor in SAMBA Corporate Customer Service Center (Citibank – service model). My main job responsibilities & account-abilities are outlined as follows: Special Assignments: • Training and developing job skills of new staff joining the service teams • Revisiting all divisional related processes annually • Preparing process mapping for all products when required • Conduct Quality Service Assurance (QSA) on quarterly basis