Dynah Ruiza Opeso

Conversational AI Engineer at Kai.ai
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Contact Information
us****@****om
(386) 825-5501
Location
Northern Mindanao, Philippines, PH

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Credentials

  • Scholar
    Department of Science and Technology
    Aug, 2015
    - Sep, 2024
  • Registered Mechanical Engineer
    Professional Regulation Commission

Experience

  • Kai.ai
    • Israel
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Conversational AI Engineer
      • Mar 2023 - Present

      - Examined, documented and resolved reported conversational issues. - Employed analytical thinking to deconstruct issues, propose conversational flow models, and evaluate solutions. - Carried out preliminary testing for new conversational features with supervisors to assess impact. - Proficient in both independent and collaborative work within a team setting. - Examined, documented and resolved reported conversational issues. - Employed analytical thinking to deconstruct issues, propose conversational flow models, and evaluate solutions. - Carried out preliminary testing for new conversational features with supervisors to assess impact. - Proficient in both independent and collaborative work within a team setting.

      • Mar 2022 - Oct 2022

      - Identified issues, analyzed information and provided solutions to problems.- Demonstrated strong organizational and time management skills while managing multiple tasks.- Developed and maintained courteous and effective working relationships.- Worked effectively in fast-paced environments.- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.- Clarified customer issues and determined root cause of problems to resolve product or service complaints. Show less

      • Aug 2021 - Oct 2022

  • HOUSE TECHNOLOGY INDUSTRIES PTE., LTD.
    • Philippines
    • Appliances, Electrical, and Electronics Manufacturing
    • 100 - 200 Employee
    • Project Engineer Intern
      • Jun 2019 - Jul 2019

Education

  • Mindanao State University-Iligan Institute of Technology
    Bachelor of Science - BS, Mechanical Engineering
    2015 - 2021

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