Experience

Accent Group Limited

• Australia
• Retail
• 700 & Above Employee

• Retail & Wholesale Marketing Executive - VF Brands

  • Oct 2023 - Present

• Retail & Wholesale Marketing Specialist - Vans

  • Nov 2022 - Oct 2023

  • Work together with our buyers, planners, and retail team to implement monthly campaigns in the direct-to-consumer (DTC) markets of Australia and New Zealand.• Delivering ad hoc requests and carrying out promotional opportunities among wholesale partners while working effectively with Vans Account Managers. • Deliver retail activations in coordination with the centre marketing teams. (Make Impact Tour & Vans Birthday)• Send briefings to the internal design team for the creation of assets and the localisation of global marketing materials for the Australian and New Zealand markets. • Work together with various print vendors to produce production within deadlines and to identify cost-effective options. • Provide assistance to the Head of Marketing and the Brand & Content Marketing Executive during photoshoots. Show less

• Product Assistant

  • Jan 2022 - Nov 2022

  • Working closely with Buying teams, Brand Mangers and Wholesale Operations to create and maintain products within the company’s ERP system (Apparel21).• Create and maintain the Wholesale Division online product catalogues within the B2B ecommerce sales platform (Apparel21 & SalesNet).• Interpret and manipulate supplier data within Microsoft Excel and validate product data before product import / creation within the ERP system.• Ensure data is created & enriched in line with product hierarchy protocols.• Analyse data for gaps and errors. Show less



Ralph Lauren

• United States
• Apparel & Fashion
• 700 & Above Employee

• Sales Associate

  • Nov 2017 - Jan 2022

  • Providing customers with excellent customer service through integrity and an increased level of brand knowledge. • Exceeding daily team sales targets through the implementation of stakeholder engagement. • As a senior sales associate, involvement in the hiring and training of new starters. This involved conducting telephone interviews and providing on the job training to staff. • Ensuring an emphasis among the team in regards to asset protection throughout the store. • Supporting back-of-house team in processing stock and having merchandise allocated to various zones. Show less



GSK

• United Kingdom
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Commercial System and Process Associate

  • Jan 2020 - Feb 2021

  • Supports the key processes/systems of the commercial business. These include Salesforce (Veeva CRM), QlikView (T360), Rep Lists and Samples to ensure they are appropriate and up-to-date. • Support the facilitation of the national Product Knowledge Test through liaising with brand managers regarding content, creating communications for internal stakeholders and developing a Master Spreadsheet to monitor the project. • Support the launch of the Next Best Action Project in Salesforce (Veeva CRM) through testing, developing communications for internal stakeholders, developing training material for Sales Representatives and gaining feedback from brand managers. • Facilitated training of new starters with regard to the process/systems of the commercial business. There was a particular focus on Salesforce (Veeva CRM) and QlikView (T360). • Supported Sales Representatives in their segmentation and targeting for upcoming sales periods. Show less



7-Eleven Australia

• Australia
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Apr 2014 - Jul 2017

  • Taking inbound calls from internal stakeholders to ensure jobs/maintenance was attended to by external contractors. • Liaising with various business units to assist internal stakeholders with queries that related to matters such as Payroll, Supply Chain and Marketing. • Handle complaints from external stakeholders. • Demonstrated a high-level of phone etiquette and assisted new starters with training. • Taking inbound calls from internal stakeholders to ensure jobs/maintenance was attended to by external contractors. • Liaising with various business units to assist internal stakeholders with queries that related to matters such as Payroll, Supply Chain and Marketing. • Handle complaints from external stakeholders. • Demonstrated a high-level of phone etiquette and assisted new starters with training.